Portfolio Jobs

About the team

Zillow Home Loans is growing our team and we believe we make a difference in the lives of customers seeking to buy a home. The Mortgage loan closers will prepare closing documents using Loan Origination System (‘LOS”) and ensure that the documentation meets Federal and State compliance standards. Loan closers are responsible for checking the loan application package for completeness, scheduling the closing in collaboration with loan originators and outside parties. Mortgage Loan Closers also confirm the accuracy of terms and conditions of the loans as documents as they prepare for closing.

About the role

Closers are the final eyes on all our mortgage loans. Closers review loans to make sure that everything is ready to go. Closers will review and balance the final numbers for the parties. Attention to detail is highly recommended, that can work in a fast paced department.

Responsibilities

• Verify accuracy of final Closing Disclosure

• Confirm Closing Disclosure is compliant with federal and state regulations

• Ensure Encompass (LOS) records are current and accurate

• Review and utilize compliance system reports to confirm loan data integrity

• Work with underwriters as needed to resolve outstanding items

• Collaborate with title companies and loan originators to support successful closings

• Prepare closing worksheets

• Maintain confidentiality and privacy of customer and employee information

• Support additional projects and tasks as assigned

This role has been categorized as an Office position. “Office” employees regularly work at an existing ZG corporate office for approximately 80 to 100 percent of their time each month. Employees must live within reasonable commuting distance of their designated ZG office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute.In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $22.80 - $34.20 hourly. This base pay range is specific to these locations and may not be applicable to other locations.

In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $21.70 - $32.50 hourly. The base pay range is specific to these locations and may not be applicable to other locations.Actual amounts will vary depending on experience, performance and location.

Who you are

You are a detail-oriented mortgage professional who thrives in a fast-paced, collaborative environment. You take pride in delivering accurate, compliant loan closings and understand the importance of precision in every step of the process. You communicate clearly, manage competing priorities effectively, and adapt quickly to changing timelines — all while maintaining the highest standards of confidentiality and professionalism.

Qualifications & Experience

• 3-5 years of experience in mortgage loan closing

• A focus in Purchase Loans across multiple states

• Experience working with Conventional, FHA, USDA, and VA loan types

• Experience working in a paperless mortgage file system environment (strongly preferred)

• Familiarity with Encompass LOS (strongly preferred)

• Proficiency in Google Suite

Skills & Strengths

• Exceptional attention to detail with strong written, verbal, and analytical skills

• Ability to manage multiple projects and deadlines efficiently

• Strong collaboration skills across cross-functional teams

• Excellent problem-solving & thorough analysis

• Ability to actively listen and adapt to shifting priorities

• High level of discretion and commitment to maintaining confidentiality

• Willingness to work overtime as needed to support business needs

Technical & Mathematical Abilities

• Ability to perform basic mathematical calculations including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals

• Ability to compute rates, ratios, and percentages

• Ability to draw and interpret bar graphs
  
  

  Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.