Portfolio Jobs

About the team

Zillow’s New Construction business is building the largest and most vibrant platform for New Construction builders and home shoppers. The Sales Operations & Program Management team drives cross-functional alignment and execution across the business. As champions of collaboration and operational excellence, we lead large-scale product and program launches, guide complex workstreams, and bring teams together to plan thoughtfully, execute efficiently, and deliver results that drive the business forward.

This team thrives at the intersection of strategy, product, and sales — translating vision into action, ensuring readiness across the organization, and championing clarity and accountability in every initiative. With a strong culture of collaboration, adaptability, and operational rigor, we play a pivotal role in bringing innovation to market and driving continued success in Zillow’s New Construction space.

We’re looking for a Program Manager who thrives on bringing structure to ambiguity, connecting people and ideas, and turning strategy into execution. If you’re energized by leading high-impact launches and empowering teams to deliver their best work, you’ll find this role both challenging and rewarding.

About the role

As a New Construction Program Manager, you’ll bring teams together to turn strategic ideas into tangible outcomes. Partnering with Strategy, Product, and Sales, you’ll organize complex efforts, establish clear plans and timelines, and keep cross-functional partners aligned through thoughtful communication and structure. You’ll guide each program from planning to launch and beyond, creating structure and momentum along the way so teams stay aligned, informed, and focused on delivering results together. You’ll also lead readiness efforts — coordinating trainings, authoring SOPs and documentation, and ensuring our sales and operations teams are fully equipped to adopt new products and processes with confidence.

You Will Get To:

• Act as the connector who brings clarity and alignment to complex product and program initiatives, guiding them from concept to launch and driving meaningful, measurable impact across teams.

• Own and maintain core program documentation, including project plans, schedules, risk and dependency trackers, and communication frameworks.

• Translate new product or process updates into actionable steps for the sales organization — designing how the frontline engages and supports each offering.

• Partner with Sales leadership to ensure readiness, including leading trainings, developing enablement materials, and authoring SOPs or process documentation.

• Anticipate and adapt to changing information or scope, proactively updating plans and communicating adjustments across teams.

• Build deep expertise in your assigned programs, serving as the central point of contact for updates, questions, and issue resolution.

• Monitor post-launch outcomes to identify insights and opportunities for continuous improvement.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $90,900.00 - $145,100.00 annually. This base pay range is specific to these locations and may not be applicable to other locations.

In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $86,300.00 - $137,900.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

• You have a strong track record as a Program Manager in a technology or digital advertising environment, with 5+ years of experience leading large, cross-functional initiatives.

• You lead through change with confidence and empathy, anticipating challenges and helping teams adapt effectively.

• You understand the needs of sales and customer-facing teams, ensuring programs translate into clear, actionable value on the frontline.

• You’re an exceptional communicator who distills complexity into clear, actionable insights for diverse audiences.

• You are committed to operational excellence and take pride in delivering thoughtful, high-quality work.

• You hold a PMP certification or have equivalent project management training or experience.

Transferable Skills:

Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.