Senior Business Intelligence Manager
Zillow
About the team
The Agent Software and Advertising (ASA) organization at Zillow Group is at the forefront of revolutionizing the real estate industry. For over two decades, we've been developing cutting-edge technological solutions that simplify real estate transactions and empower professionals across the United States and Canada. Our innovative products and services are designed to enhance efficiency for all users, helping agents stand out in a competitive market while making the home buying and selling process truly enjoyable for consumers.The ASA Business Operations, Business Intelligence team sits at the center of Zillow’s effort to transform the way we provide marketing and productivity tools to agents by creating best in class reporting and business analytics for an Executive audience to drive the Strategy and execution of the ASA core business which include Zillow Showcase, ShowingTime, Dotloop, and large components of the Premier Agent businesses.
About the role
Zillow is looking for a Senior Business Intelligence Manager to create stunning visualizations, conduct analysis, and most importantly create insights that drive action for Executive Leadership at Zillow Group. Our team owns visualization and analytics focused on our “L1 and L2” metrics - these are the key indicators of how our business is performing and is critical in enabling our team to “Inspect and Audit” the broader ASA business. This role will be part of a team focused on driving cross-functional projects, and will require substantial business acumen, operational rigor, professionalism, strategic thinking and problem solving, and an extreme proficiency in data analytics.
Key Responsibilities:
As Sr. Business Intelligence Manager, you'll be part of a talented team at the intersection of technology, finance, and real estate. Your leadership will:
Guide the creation of insightful data visualizations and strategic recommendations, effectively communicating across all levels of the organization
Foster alignment across Product, Data Science, Engineering Marketing, Sales, Finance, and Customer Experience teams, delivering actionable insights to enhance decision-making and operational effectiveness
Communicate complex analyses and strategies to executive leadership
Create scale-able self-service analytical models to be used by product, operations, marketing, and executive partners in analyzing both the current state of the business and a suite of forward-looking options.
Partner with financial planning & analysis teams to track and report financial performance
Isolate knowledge gaps and close them with quantitative and qualitative research.
Perform data analysis and validation for creation, and ongoing curation, of recurring business and operational reports, dashboards, and valuable business insights, including curation and analysis of KPIs and SLAs, for recurring operations and ad hoc strategy/operations projects.
Partner with Behavior Science specialists to project consumer behavior in multi-scenario analysis; and optimize consumer and business outcomes among complex, multivariable decision mapping.
Dive into vast amounts of untapped data to identify, refine, communicate, and launch new business opportunities at a rapid pace.
Who you are
8+ years of business analysis experience, with experience building decision-making and financial models
4+ years SQL experience (query creation, editing, optimizing)An inspirational leader who develops and motivates high-performing teams
Extensive experience with Tableau or related visualization tools
Bachelor's or Master’s degree Computer Science, Mathematics, Economics, Business Analytics, Finance, or related quantitative field
A strategic thinker with a proven track record in developing and implementing successful business performance improvements
A data analysis expert comfortable with large datasets and advanced analytical techniques
Skilled at translating complex data insights into clear, actionable business recommendations
A creative problem-solver who tackles ambiguous business challenges with a data-driven approach
An excellent communicator capable of presenting complex strategies to both technical and non-technical audiences
Adept at crafting compelling data stories and visualizations to influence stakeholders across and beyond the organization
Experienced in bridging the gap between data insights and business performance improvements
Experience partnering with data scientists and data engineers, as well as with product managers and operations teams, to translate raw data into business impact
A collaborative working style with a strong focus on execution and results
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.