Portfolio Jobs

About the team

At Zillow, we are revolutionizing the online real estate industry and empowering millions of people in the process. Our mission is to give people the power to unlock life’s next chapter through a seamless, on-demand real estate transaction experience. The Shared Services Strategy & Business Operations team plays an important role in driving this vision forward. This team collaborates with Zillow’s leaders to lead strategic initiatives, stand up and lead critical programs, to build out and manage operational activities associated with running the day-to-day business. Our remit spans a broad range of topics across the business, including evaluating cost savings opportunities, developing a strategy for a discrete problem, and program managing important cross-functional initiatives to ensure that we deliver!

About the role

We are seeking a highly motivated and experienced Strategy & Business Operations Lead to join our team! In this role, which blends strategy and execution. You will lead strategic initiatives and work with cross-functional leaders to define and influence business priorities, evaluate new opportunities, and develop actionable solutions. You will also drive execution of key programs and lead high-priority operational activities. The role will directly support leadership across Shared Services functions (Finance, People, and Legal) and work closely with partners across Zillow’s business lines. All the work will be aimed at achieving or moving faster on our goals - driving revenue or cost improvements, getting more efficient, building scale, or improving controls.

Key Responsibilities:

• Partner with senior leaders to scope, launch, and/or execute high-priority initiatives
• Provide strategic and operational support to Shared Services functions. Including helping leaders identify new opportunities, develop and refine their existing strategies, unblock or accelerate current priorities, or program manage initiatives
• Conduct analysis, craft solutions, and deliver insights around business problems in a thoughtful and persuasive manner
• Build out new and lead cross-functional working groups, engaging partners from across the business and leading through influence
• Create clear, impactful presentations for a senior leadership audience for the purpose of driving clarity and decision-making
• Lead cross-functional programs by bringing clarity to complex problems, defining roles and responsibilities in a matrixed environment, and monitoring and reporting on key milestones
• Define goals and success measures to track progress against objectives, and “quarterback” cross-functional teams to diagnose and address problems when they occur
• Continually enhance the team’s capabilities by identifying and executing on process improvement opportunities

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $123,200.00 - $196,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Minimum 8+ years of experience with a focus on Strategy and/or Business Operations and experience leading strategic, cross-functional initiatives and change management programs. Open to management consulting or investment banking experience
• Able to toggle between strategy and execution – i.e., think big picture about strategy and roll up your sleeves to partner with business leaders to launch a new process
• Highly adaptable and able to thrive in ambiguous or changing environments with a desire to succeed in an entrepreneurial environment. Experience driving outcomes where the answers are not always well defined and creating structure
• Excel at building strong relationships and leading through influence, to influence peers and executive leadership on complex business topics
• Strong project management skills with the ability to set a plan and manage multiple priorities and cross-functional teams
• Proactive and resourceful
• Drive high value outcomes, independently prioritizing your efforts based on strategic value add / ROI
• Bachelor's degree (MBA a plus but not required)

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.