Senior Software Quality Engineer, Touring & Connections



Quality Assurance
United States · Remote
Posted on Tuesday, June 11, 2024

About the team

Facilitating great home touring experiences involves getting the home availability, agent availability, and preferred touring times right at the same time. Touring is a key initiative at Zillow as we redefine real estate as a digital, mobile-centric, unified experience. This team will build the tools and automation that empower agents to fulfill a fantastic tour for our customers. Together, we'll develop full-stack features to help agents accept tours and provide our users with an outstanding home shopping experience. Our technical stack consists of the following:

- GraphQL

- JavaScript, Java, Python, Swift, Kotlin

- Kubernetes, AWS, Terraform

- SQL and No-SQL data stores

Zillow, the top real estate website in the U.S., is building an on-demand real estate experience. Whether selling, buying, renting, or financing, customers can turn to Zillow to find and get into their next home with speed, certainty, and ease.

About the role

Zillow embraces daunting challenges like this one, and that's why we are looking for a meticulous Senior Software Quality Engineer — a customer advocate passionate about the experience and efficiency of the product for our consumers and the business. Successful SQEs enjoy uncovering new challenges and expanding capabilities to support their colleagues further and drive their collective team to improve. We believe in autonomy and thinking big. If this sounds like you, we’d love to hear from you!

What you'll do:

  • Responsible for planning, developing, and implementing quality assurance standards across multiple teams.
  • Drive native app test automation strategy and implementation with our development teams seeking your direction.
  • Ability to identify and prioritize critical risks within a project, focusing on exploratory testing of those areas.
  • Debug test automation failures and environment issues, analyze test results, and guide the development team on ways to improve coverage.
  • Provide daily updates to related teams on progress against the timelines and goals, identifying risks as appropriate.
  • Mentors and coaches teams to improve on their quality and testing practices.
This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington the standard base pay range for this role is $124,700.00 - $199,300.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are


  • Bachelor's Degree in Computer Science or related field with equivalent years of experience.
  • 5+ years in a software quality assurance role, including experience in a senior or lead role.
  • Strong understanding of software QA methodologies, tools, and processes for native apps.
  • Excellent planning, coordination, and communication skills.
  • Proficient in test automation practices, tools, and frameworks such as XCUITest or Espresso.
  • Experience working in Python, Swift, or Kotlin programming languages.
  • Expertise in agile development principles.
  • Familiar with Operational Excellence practices and how to implement them (e.g., SLOs/SLIs, monitoring and alerting, DORA, CI/CD).

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.