Business Intelligence Analyst



IT, Operations, Data Science
Mexico City, Mexico
Posted on Monday, May 13, 2024

About the team

Zillow Group’s mission is to give people the power to unlock life's next chapter. We're currently seeking a Business Intelligence Analyst to join the Growth Analytics team! On the Growth Analytics team, we’re passionate about understanding our customers’ journey on our site through meticulous analysis and measurement. Our team works closely with Zillow’s Leadership to on the New Construction team to uncover opportunities through data to deliver on the Zillow promise to customers - revolutionary and intuitive tools to find and buy your dream home. Finally, we scale this work by partnering with engineering teams to build and maintain key analytics tools and infrastructure.

The team works closely with the product organization, as well as collaborates with Zillow’s New Construction and Growth product leadership team to build a best-in-class, integrated consumer financing experience through experimentation and iteration. We have a flat team structure and you will soon find yourself communicating directly with Senior Leadership.

La misión de Zillow Group es dar a las personas el poder de desbloquear el siguiente capítulo de sus vidas. Actualmente, estamos buscando un Analista de Inteligencia de Negocios para unirse al equipo de Growth Analytics. En el equipo de Growth Analytics, nos apasiona comprender el recorrido de nuestros clientes en nuestro sitio web a través de un análisis y medición meticulosos. Nuestro equipo trabaja estrechamente con el equipo de Liderazgo de Zillow en el área de Nuevas Construcciones para descubrir oportunidades a través de datos, con el fin de cumplir con la promesa de Zillow a los clientes: herramientas revolucionarias e intuitivas para encontrar y comprar la casa de sus sueños. Finalmente, escalamos este trabajo asociándonos con equipos de ingeniería para construir y mantener herramientas e infraestructura analíticas clave.

El equipo trabaja en estrecha colaboración con la organización de productos, además de colaborar con el equipo de Liderazgo de Productos de Nuevas Construcciones y Crecimiento de Zillow para construir una experiencia de financiación para consumidores de primera clase, a través de experimentación e iteración. Tenemos una estructura de equipo horizontal y pronto te encontrarás comunicándote directamente con el Liderazgo.

About the role

In this role, you’ll work closely with Zillow's New Construction and Growth product leadership teams to discover deep insights about the customer funnel through best-in-class visualizations and deep dive analytics. This role’s main objective will be to influence business strategy and to build out analytics roadmaps. More specifically, this role will:

  • Complete ad hoc analysis for key New Construction and Growth Product stakeholders

  • Create compelling, clear, and powerful visualizations of our data

  • Develop content and deliver key strategic insights to the executive audience via Business and Metrics review meetings

  • Understand the new construction and Zillow growth business goals, and provide thought leadership in creating, maintaining, and documenting a robust set of metrics to monitor day-to-day bug detection and long-term business performance tracking

  • Proactively identify areas of opportunity in the new construction business funnel, operational processes, and product suite to drive worthwhile outcomes

  • Collaborate with product and engineering teams to discuss problems, design analytics framework, pull in the most relevant data for the business, and develop solutions

En este puesto, trabajarás estrechamente con los equipos de Liderazgo de Producto de Nuevas Construcciones y Crecimiento de Zillow para descubrir ideas clave sobre el recorrido del cliente mediante visualizaciones de alta calidad y análisis detallados. El objetivo principal del rol es influir en la estrategia comercial y desarrollar planes de análisis. En concreto, esto implica:

  • Completar análisis ad hoc para los principales interesados en el área de Producto de Nuevas Construcciones y Crecimiento.

  • Crear visualizaciones convincentes, claras y poderosas de nuestros datos.

  • Desarrollar contenido y proporcionar ideas estratégicas clave al público ejecutivo a través de reuniones de Revisión de Negocios y Métricas.

  • Comprender los objetivos comerciales de las nuevas construcciones y el crecimiento de Zillow, y ofrecer liderazgo intelectual para crear, mantener y documentar un conjunto sólido de métricas para monitorear la detección de errores diarios y el seguimiento del rendimiento comercial a largo plazo.

  • Identificar proactivamente áreas de oportunidad en el embudo comercial de nuevas construcciones, en procesos operativos y en el conjunto de productos para lograr resultados valiosos.

  • Colaborar con equipos de producto e ingeniería para analizar problemas, diseñar un marco analítico, obtener los datos más relevantes para el negocio y desarrollar soluciones efectivas.

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

Who you are

You are a curious and passionate problem-solver who will not shy away from complexity or uncertainty! Come join us and use your expertise to help us find opportunities and guide our business into the future with powerful insights and recommendations.

We're searching for a Business Intelligence Analyst who has:

  • An undergraduate or Master's degree in a quantitative field (e.g. science, engineering, economics, quantitative finance, operations research, statistics, or similar) or proven experience within business analytics.

  • Strong business sense and the ability to work cross-functionally and connect customer problems to business strategy.

  • 3+ years of work experience involving quantitative data analysis and complex problem solving

  • Strong proficiency in SQL, Tableau, and Excel, along with some knowledge of how data pipeline works

  • Superb communication skills with the ability to distill complex issues and detailed analysis into simple, structured frameworks with concrete action plans

  • Able to work cross-functionally and influence business partners to set realistic goals and focus on data driven solutions.

Eres un solucionador de problemas curioso, apasionado por los retos y sabes trabajar con la incertidumbre.

¡Únete a nosotros y usa tu experiencia para ayudarnos a encontrar oportunidades y guiar nuestro negocio hacia el futuro con ideas y recomendaciones poderosas!

Estamos buscando un Analista de Inteligencia de Negocios que tenga:

  • Título de licenciatura o maestría en un campo cuantitativo (por ejemplo, ciencia, ingeniería, economía, finanzas cuantitativas, investigación de operaciones, estadística o similar) o experiencia comprobada en análisis de negocios.

  • Sólido sentido comercial y la capacidad de trabajar de manera transversal y conectar problemas de clientes con estrategias comerciales.

  • Más de 3 años de experiencia laboral en análisis de datos cuantitativos y resolución de problemas complejos.

  • Sólida competencia en SQL, Tableau y Excel, junto con cierto conocimiento de cómo funcionan las canalizaciones de datos.

  • Excelentes habilidades de comunicación con la capacidad de destilar problemas complejos y análisis detallados en marcos simples y estructurados con planes de acción concretos.

  • Capacidad para trabajar de manera transversal e influir en los socios comerciales para establecer objetivos realistas y enfocarse en soluciones basadas en datos.

Get to know us

Zillow is reimagining real estate to make it easier to unlock life’s next chapter.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do is helping people move from dreaming to transacting — and no matter what job you're in, you will play a critical role in making this vision a reality.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a fundamental commitment to Equity and Belonging. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For in 2022 list, Glassdoor Employees’ Choice Award, honoring the Best Places to Work in 2022, Bloomberg Gender-Equality Index 2022, Human Rights Campaign (HRC) Corporate Equity Index and Best Place to Work for LGBTQ Equality 2022, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, and gender identity. If you have a disability or special need that requires accommodation, please contact us at