Head of Europe/Outsourcing Manager - FTC
Zepz
About Zepz
Zepz Group is the group powering leading global remittance brands: WorldRemit and Sendwave. Zepz Group has been disrupting an industry previously dominated by offline legacy players by reducing the barriers to finance and increasing safety and convenience for users. Every day, Zepz Group and its brands work towards unlocking the prosperity of cross-border communities through finance and technology - driven by the vision of a world that celebrates migrants’ impact on prosperity, at home and abroad. Zepz served over 9+ million users through its presence in over 4,600 corridors with over 40 send countries and 90 receive countries
Come join us!
Our Commitments:
- We act like owners - We are relentlessly delivering for our users and spending money thoughtfully.
- We embrace embarrassing honesty - We function best when we're open and honest with one another — especially about our challenges and doubts.
- We have a bias to action - We get to first outcomes quickly, iterate and learn.
- We strive to be better - We may make mistakes, but always learn from them.
- We are inclusive - to better reflect and serve our users.
We are seeking a highly experienced and meticulous Head of Europe / Outsourcing Manager to join our team on a 9-month fixed-term contract. This critical role will be instrumental in overseeing the operational and strategic implementation for our Belgium entities, ensuring robust financial crime controls, meticulous reporting, and comprehensive compliance across the region. If you are a seasoned professional with deep expertise in financial services operations, risk management, and regulatory compliance within a European context, and are ready to make an immediate impact, please apply.
Key Responsibilities
As the Head of Europe / Outsourcing Manager, you will be responsible for:
- Financial Crime & Compliance Oversight: Leading the implementation of financial crime controls and ensuring the preparation of accurate financial reports, robust risk management, and proactive compliance activities for Zepz Belgium Entities.
- Internal Audit & Operations: Conducting internal audit reviews and managing other essential operational activities required for the efficient management of the Zepz Belgium Entities' business.
- Strategic Implementation: Ensuring the implementation of Zepz Belgium Entities' strategy in strict adherence to policies and procedures set by the local Board of Directors and at a group level.
- Team Leadership & Performance: Holding direct line managerial responsibility for ensuring compliance and high performance in tasks related to delegated matters, including the timely preparation of financial, regulatory, and statutory reports.
- Decision-Making Authority: Exercising authority to make decisions within the established group delegation of authority framework and any express limits granted by the Board of Directors.
What We're Looking For
- Proven experience in a senior operational, compliance, or risk management role within the financial services sector, ideally with exposure to European markets.
- Strong expertise in implementing financial crime controls, preparing financial/regulatory reports, and conducting internal audit reviews.
- Demonstrable experience in managing outsourced operations and ensuring compliance with regulatory frameworks.
- Solid understanding of corporate governance and strategic implementation within a regulated entity.
- Exceptional attention to detail and a commitment to maintaining high standards of accuracy and compliance.
- Strong leadership skills with the ability to manage teams and ensure adherence to performance and compliance standards.
What you’ll get from us
Please note that the benefits below will apply to permanent roles.
We have five core benefits for our talent in the US, UK, Philippines, Poland, and South Africa. specifically:
- Unlimited Annual Leave: Feel free to make the most of your time off and maintain a healthy work-life balance!
- Private Medical Cover: You can opt-in to a Private Medical Insurance scheme. This provides you with access to thorough medical coverage, so you can feel confident in your health and well-being.
- Retirement: We offer pension schemes to help you plan for and secure your future.
- Life Assurance: Life assurance is available to give you peace of mind and protect your loved ones in case of the unexpected.
- Parental Leave: We offer competitive parental leave schemes to ensure you are spending as much quality time with your new bundle of joy as possible.
We are also remote-first as an organisation, offering flexibility for you to work where you need to be most productive. In addition to the above, you will discover that we have a range of secondary perks (such as the cycle-to-work scheme and employee discounts) depending on your location, to help you thrive at Zepz!
Why choose Zepz?
- Our team of over 1,000 employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces — making us one of the larger fully distributed growth-stage startups in the world but we also offer workspace in our talent cluster locations - spaces we can meet, collaborate and connect.
- We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs.
- We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
- At Zepz, embodying our commitments binds us together. We are collectively passionate about striving to achieve our vision and purpose - to continue to provide the best service to our users.
Ready to Apply?
Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter (optional), highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Zepz is a place where everyone can thrive.
So however you identify and whatever background you bring with you, and if at all you might need any form of support to make the process as comfortable as possible, please let us know and give us a shot by applying. We want you to be excited to wake up to make an impact every day.