Associate, Business Operations



Sales & Business Development, Operations
Toronto, ON, Canada
Posted on Saturday, March 16, 2024
Your career is an investment that grows over time!
Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 3 million users who trust us with more than $30 billion in assets.
Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.
The Business Operations (“BizOps”) team's mandate is to tackle Wealthsimple's most important and ambiguous challenges through rigorous problem-solving and execution. Most often, we work where there is insufficient process, technology, and people. Our job is to simplify complexity, define structure, and help implement the most efficient use of scarce company resources (people, capital, time, and focus).
As an Associate, you will be responsible for partnering with BizOps Managers, and teams and leaders across the organization to deliver projects that drive meaningful and measurable value.

What you’ll do as an Associate, Business Operations:

  • Work closely with BizOps leaders to support efforts across some of Wealthsimple’s highest priority efforts (including growth, customer experience, and product).
  • Conduct primary and secondary research to inform the team’s perspective.
  • Build a deep understanding of Wealthsimple’s data, and design and execute analysis to drive novel insights and pragmatic recommendations.
  • Own the problem solving of discrete pieces of BizOps projects and independently engage with BizOps leadership and senior stakeholders to drive the answer forward.
  • Help BizOps and our stakeholders move at pace by approaching the work with a no-ego attitude and rolling up your sleeves to tackle whatever needs to be done.
  • Establish yourself as an analytical expert and go-to resource for stakeholders across the company .
  • Provide feedback, opinions, and suggestions up, down, and across Wealthsimple teams.
  • Help build and shape the BizOps function at Wealthsimple.

Skills we’re looking for:

  • Relevant work experience: 2-4 years of demonstrated success in investment banking, management consulting, startups, or other strategy / operations roles in related fields.
  • Ability to solve problems: Experience driving insights and solving hard problems with well-supported and pragmatic solutions.
  • A love for data & analytics: Strong data management and analytical skills with superior attention to detail and a demonstrated track record of leveraging data to drive business impact. Experience with SQL is an asset.
  • A collaborative approach: Excellent interpersonal skills and experience in highly collaborative environments.
  • Action orientation: A clear bias for action and ability to act without being told what to do, a tenacious ability to tackle challenges and get things done.
  • Strong written and verbal communication: Able to speak plainly and truthfully, communicating complex ideas in a simple & easy-to-understand way for any audience (e.g. engineering, 3rd party vendors, operational teams, executive team).
  • Organization and planning: Habit of planning and organizing proactively, and providing regular updates on progress and timelines.
  • Honesty and integrity: Doesn't cut corners. Does what is right, not what is politically expedient.
Why Wealthsimple?
🤑 Competitive Salary with top-tier health benefits and life insurance
📈 Retirement savings matching plan using Wealthsimple Work
🌴 20 vacation days per year and unlimited sick and mental health days
📚 Up to $1500 per year towards wellness and professional development budgets respectively
🛫 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year
🌎 A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS)
💖 Company-wide wellness days off scheduled throughout the year
We’re a remote-first team, with over 1000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions — join us!
Read our Culture Manual and learn more about how we work.
DEI Statement
At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement
Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.