Professional Services Consultant



Sales & Business Development
Sofia, Bulgaria
Posted on Wednesday, May 8, 2024

There are 2 actors on a network, people and machines. Just as usernames and passwords are used by people to access machines, machine identities are used by machines to identify and access each other. Venafi is the inventor of the technology that manages and protects machine identities, the most important security initiative in our Global 5000 customers. We are Warriors!

Are you passionate about making a positive impact and protecting the world from cybercriminals? If so, you may be a natural Venafi Warrior!

How you’ll be protecting the world:

As a Professional Services Consultant at Venafi, you’ll be part of an extremely motivated, dedicated, and experienced team that protects many of the largest organizations in the world.

The Professional Services Consultant works as a customer-focused, trusted advisor within the Professional Services organization and is responsible for working closely with Venafi customers, providing expert guidance throughout the entire engagement. This includes technical consultation on design, strategy, and execution of the implementation of Venafi Trust Protection Platform. The ideal candidate is someone who has wide-ranging experience with a variety of Cloud/DevOps related technologies, as well as experience in a consultative or professional services role. This position requires regular participation in developing, leading, and presenting technical solutions to customers at both a technical and executive level. You will work with Venafi staff, partners, industry experts, and customers to ensure solutions are effectively deployed, problems are addressed, and customers are successful.

The PS Consultant will expertly navigate modern multi-cloud or hybrid-cloud IT implementations at different organizations, to help customers successfully achieve a mature Machine Identity Protection strategy using the Venafi Trust Protection Platform. The successful candidate will have experience with a wide variety of technologies commonly used in multi-cloud and hybrid-cloud IT environments, for example, load balancers, Software defined application services, user identity and access management, relational databases, etc. In addition, understanding of Public Key Infrastructure (PKI) is also a requirement.

The PS Consultant will help customers analyze, design, develop and deploy automation and integrations at operational and technical level.

This position offers an individual the opportunity to become a subject matter expert in the emerging space of Machine Identity Protection. This is a remote position that will require ability to work during US business hours.

The PS Consultant will:

  • Serve as a subject matter expert regarding Machine Identity Protection using the Venafi Trust Protection Platform for customers and internal teams.
  • Analyze, design, develop and deploy integrations to help adopt Venafi products in customer environments.
  • Identify and document best-practices for deployments of Venafi Trust Protection Platform.
  • Produce re-usable scripts and utilities that help the entire team execute more efficiently and effectively.
  • Work closely with customers, sales, Venafi project managers, and architects to ensure solutions meet customers' needs, keeping all parties up to date on progress and any issues that are encountered.
  • Work closely with Venafi customer support and customers to troubleshoot and resolve issues.
  • Establish and maintain effective working relationships with customers at all levels.

The ideal Venafi Warrior will be armed with these required skills:

  • 2-3 years of experience in Professional Services, or hands-on enterprise level software deployments, or software engineering or Site Reliability Engineering (SRE) or IT system administration background.
  • Understanding of Public Key Infrastructure (PKI) and certificate lifecycle management, including technology, standards, and implementations.
  • Understanding of different cloud models, cloud providers, multi-cloud environments and hybrid environments.
  • Experience with identity and access management technologies and protocols (e.g., LDAP, Active Directory, OKTA, SAML, OIDC, etc.).
  • Hands-on experience with Microsoft Windows Server configuration, deployment, and troubleshooting. Linux platform skills are also desired.
  • Experience with virtualization, containers, and modern CI/CD pipelines.
  • Working knowledge of relational databases. MSSQL experience, especially installation, configuration, and management is desired.

What sets you apart?

  • Strong communication skills, confidence working with all levels of customer personas, including technical leaders, project managers, department leaders, directors, etc.
  • Experience leading short-term projects to successful completion.
  • Ability to manage multiple projects simultaneously.
  • Experience working with enterprise IT environments in a PKI, Identity and Access Management, security role.
  • Experience working with SaaS or cloud platform deployments.
  • Experience deploying software within an enterprise environment, preferably for a software product company.
  • Industry recognized cloud security or DevOps certifications (CCSP, Professional Cloud DevOps Engineer, etc.)

While you are busy protecting the world, we’ve got you covered!

In addition to offering flexible and remote work arrangements, Venafi offers a benefit package that is in the top 1%. We provide access to private medical and dental insurance for team members that is 100% paid for by Venafi and subsidized at 50% of the premium for family members. We offer 25 Paid Holidays, Public Holidays, 4 Volunteer “pick your own community service day”, sick time topped up to full pay for the first 30 days, as well as 1 extra floating holiday per year. We also provide a generous group risk benefit package which includes life insurance for insured sum of 100000 EUR, temporary and permanent disability cover, as well as income protection of up to 5000EUR. We also partner with Progyny to offer coverage for fertility treatments, surrogacy, and adoption. All Team Members get access to wellness benefits with Multisport card and an online platform, “Nivati”, and receive a monthly phone stipend of 55BGN paid via payroll.

While you are busy protecting the world, we’ve got you covered!

In addition to fostering a virtual first collaborative environment, Venafi offers a benefit package that is in the top 10%. We provide access to private medical and dental insurance for both team members and their families, 4x salary employer paid life insurance; income protection and critical illness cover. We provide workplace group pensions scheme with company contributions.

We offer 28 days of PTO (Paid Time Off), eight bank holidays, generous parental leave, as well as a floating holiday and four “pick your own community service” days.

More About Venafi:

Venafi is the undisputed leader in Machine Identity Management. Why? Because we created the category and are light years ahead of anyone that would consider competing! Gartner has recognized Venafi as number one in our space and as it turns out, one is NOT the loneliest number!

Venafi is the inventor of the technology that secures and protects machine identities. The Venafi platform provides visibility, intelligence, and automation for SSL/TLS, IoT, mobile, cloud native, Kubernetes, and SSH machine identity types. Many of the largest organizations in the world use Venafi.

Billions of dollars have been spent protecting usernames and passwords and almost nothing managing machine identities—organizations are just now realizing that managing and protecting machine identities is as important as managing usernames and passwords. The bad guys know this and are using stolen or forged machine identities in their cyberattacks. In fact, Gartner says 50% of network attacks will use machine identities.

Come help us protect the world!