Outbound Sales Development Representative (SDR)



Sales & Business Development
Vancouver, BC, Canada
Posted on Friday, June 14, 2024

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online.

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

What We Offer

  • Comprehensive Benefits: Health, dental, vision, retirement plans with company match, PTO, parental leave and an education & training fund ($1,000 local currency annually). Benefits vary by geography and will be discussed in more depth during the interview process.
  • Flexible Hybrid Working Environment: Our offices provide weekly lunches, delicious coffee and frequent social events. Dedicated parent rooms, gyms (in some locations), lounge spaces and flexible workstations create an environment that supports your well-being.
  • Wellness: We provide a variety of workshops, wellness events and a free subscription to the Headspace app to help our team members perform at their best.
  • Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

Position Summary:

Reporting to the Manager, Global Sales Development, the Outbound Sales Development Representative is responsible for generating new sources of revenue for the company. Specifically, you will be working to engage and attract new prospects, and form and nurture relationships with target accounts and engage in various campaigns to win new business.

What you'll be doing:

  • Conduct market research into target industries, accounts, and roles that have not been prospected in the past.
  • Write personalized outreach to key prospects at Enterprise accounts.
  • Navigate Salesforce to pull account lists to re-engage stale leads bringing them back to a sales cycle.
  • Work a dedicated account list through an outbound sequence which includes calls, emails, video & social media outreach.
  • Become an expert in our Ideal Customer Profile and source Companies to outbound prospect.
  • Use traditional methods of communication, prospecting tools, and social platforms to interact with and target new prospects.
  • Schedule and lead introductory calls with the Leads you generate & work alongside an Account Executive to identify client needs and business problems using proven sales methodologies.
  • A consistent communicator and team player, you will be a part of the communication and alignment between the marketing, SDR and Sales teams. A focus on accurately transcribing client details into Salesforce CRM with a focus on data hygiene.
  • Transition qualified leads from your pipeline to an Account Executive’s pipeline to further the customer journey and buying process.
  • Master our tech stack which includes Salesforce, Salesloft, Crunchbase, Zoominfo, Sales Navigator et al.

You have:

  • 1+ years of demonstrated ability to sell and build pipeline.
  • Exceptional verbal and written communication skills: ability to articulate complex concepts and ideas into a simple and understandable format.
  • An ability to think creatively and react quickly to tailor messaging to different conversations.
  • Ambition, confidence, fearless outgoing attitude - a self-starter with a competitive growth mindset.
  • Strong time management skills and the ability to work independently.
  • Comfortable in a constantly changing fast paced startup environment.
  • Confident using technology and speaking on the phone and zoom meetings.
  • Sales and Customer Service experience.

It’s a bonus if you have...

  • Experience working with Salesforce and other CRM/sales outreach platforms.
  • Outbound sales experience.
  • Adaptable to changing situations and priorities, you thrive in a dynamic sales landscape.
  • Strong resilience to handle rejection, overcome obstacles, and maintain a positive attitude in a fast-paced sales environment.
  • You figure it out; you focus on solutions when resolving customer and sales deal challenges. You meet challenges directly to offer custom solutions and solve problems.
  • Curiosity and a passion for continuous learning, demonstrating a proactive approach to acquiring knowledge about products, industry, and customer needs.

Pay Transparency (Vancouver)

We take a market-based and data driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, location and scope.

Please view the base salary range for this role below. The range listed is our expected compensation for the role. However, the pay offered may vary depending on a variety of factors including qualifications, job-related knowledge, skills, experience and location.

Annual Salary
$50,000$55,000 CAD

Thriving at Trulioo

At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.

We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification.

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

Privacy Notice

As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy in the section “When you apply for a job”.