Manager, Social Media

Tripadvisor

Tripadvisor

Marketing & Communications
New York, NY, USA
Posted on Tuesday, July 9, 2024
About Viator
Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

Viator is looking for a social media manager to help lead Viator’s social media into a new era. You’ll be working across our established and new channels to help oversee the execution of our social media strategy and the production and publishing of thumb-stopping content that helps us stand out. The ideal candidate is fluent in all things social and avid consumers. They are creative, proactive, and are always thinking about new ways for a brand to show up online. This role will have a direct report and share responsibilities with another member of the social media team, so a collaborative first mindset skills are key. This role reports to our Social Media Director.

The day to day functions of the role include:

  • Manage the day to day running of Viator’s brand social channels including TikTok, Instagram, Facebook, and more
  • Oversee the social media calendar
  • Manage content production including timelines, briefing, and adherence to strategy
  • Create/produce social media content for brand channels
  • Manage the monthly and quarterly reporting and benchmarking
  • Partner with our customer care team to provide support as needed
  • Support business wide social media asks

What you’ll bring to the team:

  • At 6-8 years of social media experience either at an agency or another brand
  • Experience managing at least 1 direct report
  • Excellent copywriting and communication skills.
  • Experience making social media content for brands, including comfort being on camera
  • Experience working with social media management platforms and social listening platforms such as Dash Hudson, Sprinklr, or Sprout Social.
  • Experience with creative tools such as native editing tools, Canva, Adobe Creative Suite, etc.
  • A keen attention to detail and strong sense of creativity.
  • Excellent relationship building skills to work cross-functionally with teams across creative, paid social, analytics, and partners.
  • Excellent time management skills to balance multiple priorities, projects, and deadlines.
  • Understanding of the social media landscape including Instagram, Facebook, Twitter, Youtube, Pinterest, TikTok and any other emerging platforms.
  • A willingness to learn and a positive, can-do attitude
  • A love of all things travel.
Perks of Working at Viator
  • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity.
  • “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
  • Donation matching. Give back? Give more! We match qualifying charitable donations annually.
  • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
  • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
  • Travel perks. We believe that travel is employee development, so we provide discounts and more.
  • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
  • Health benefits. We offer great coverage and competitive premiums.
Our Values
  • We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
  • We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
  • We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
  • We serve our customers, always. We listen, question, respond, and strive for wow moments.
  • We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
  • Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

The salary range for this role is $95,000 to $120,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, sales or revenue-based metrics, and business or organizational needs. This compensation range may also be modified in the future.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request. Please include the job requisition number in your message.

#Viator

#LI-GM1

#LI-Remote