Principal Client Partner



New York, NY, USA
Posted on Tuesday, March 5, 2024

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

We are looking for an individual with natural enthusiasm for the industry and the ability to plan and build long-term relationships across the Destination Marketing and hotel organization sector. Arranging and conducting face-to-face meetings with key clients, with a natural ability to see how TripAdvisor can help that client grow their brand and achieve internal targets and the creativity to develop multi-level partnerships, is a key to the success of this role.

What You'll Do:

  • Be creative and able to perform in a fast-paced, highly changing marketplace and be driven to meet and exceed revenue targets and take full reasonability for their sector
  • A good communicator, natural listener, presenter and negotiator, the right candidate will demonstrate ease when dealing with Marketing Managers/Directors, General Managers and CEO’s working both online and offline
  • Research and find information, developments and market news, and share these with the rest of the team and clients, in order to establish themselves as a knowledgeable representative of TripAdvisor in the dedicated markets.
  • Day to day account management with a consultative approach to client’s needs and timelines.
  • Develop and present an advertising-based, revenue-generating idea/opportunity to a marketing challenge, often without a specific brief.
  • Generate accurate and timely reports on all sales forecasting, activity and performance as required.
  • Thoroughly understand the nature of your sector and being able to present the unique power and value that TripAdvisor has across the globe
  • Ability to create seamless working relationship with other teams within TripAdvisor, such as Operations, Trafficking & Planning, Marketing, Partnerships, PR, CPC, BL & Events etc is paramount.
  • Building better knowledge with an ability to be critical of own work – a desire to keep improving.

Skills & Experience

  • Flexible and open to change and new information; adapts behavior and work methods accordingly
  • Grasps the essence of new information; recognizes own strengths and weaknesses; pursues self-development; seeks feedback
  • Exhibits integrity though fair and ethical behavior toward others and demonstrated sense of corporate responsibility and commitment
  • Treats colleagues and partners with respect: considers and responds appropriately to the needs, feelings, and capabilities of different people
  • Can be relied upon to ensure projects within areas of specific responsibility are completed in appropriate and timely manner, acknowledges mistakes, learns from those events and is able to move forward productively
  • Clear communication through expression of facts and ideas in a clear, convincing and organized manner
  • Identifies and analyzes problems; distinguishes between relevant and irrelevant information.
  • Good business judgment when making decisions and always considers the relevance/impact of each decision on the business

The salary range for this role is $125,000 to $170,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and this range is only applicable for jobs to be performed in New York City. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. This compensation range may also be modified in the future.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at