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About Viator

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

What You will do:

• Working as a member of the Product Analytics team and closely with the Product Pod, you will be the lead analyst responsible for driving improvement in the product, through data, analytics and insight.

• Experimentation and AB Testing is a key element of the role, where you will run the analysis for any tests, using our in house system.

• Product Analytics at Viator is about finding opportunities to improve customer experience, this is through many aspects but would include Funnel, Feature and Cohort Analysis.

• It's also about Realising those opportunities, working with the Product Pod to provide insight that drives change, either through AB Testing or Release.

• In supporting the Objectives and Key Results we’re looking to drive, you will create reporting, analytics and insight views, that help the team to understand the product, the customer and commercial performance.

• Talking about the customer, we’re not just talking about one group, so segmentation, cohorts and customer understanding are at the heart of the role.

What You’ll bring to the team:

• Experience in a related analytical role, (ideal background may include Product Analyst, Data Science - Product, CRO, Digital Analytics, or Experimentation Analyst)

• Education: Bachelor's Degree in an analytical field (maths, economics, engineering, statistics, computer science etc)

• Skills - Advanced SQL, AB Testing / Experimentation, Tableau/Looker, Excel etc

• Proactive - ability to lead the analytics discussions , driving change

• Knowledge - ideally you will have knowledge of and worked in a Product Analytics or similar role, covering AB Testing, Conversion Optimisation, Funnel and Feature Analysis

• Customer Focus - having a passion for customer understanding and their experience, you will have experience of Segmentation and Cohort Analysis.

• Collaboration - Your previous experience will have given the opportunity to work with Product, Engineering, Design etc, as part of a Product Approach.

• Critical Thinking - Your previous experience will demonstrate the analysis of available facts, evidence, observations, and arguments in order to form a judgment by the application of rational, skeptical, and unbiased analyses and evaluation.