Senior Systems Engineer, Salesforce
Toast
Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Toast connects employees, operations, and guests on a reliable, easy-to-use platform so restaurateurs can stay one step ahead of a rapidly evolving hospitality market.
We are seeking a highly motivated Software Engineer to join our dynamic team. This is a new team and as a Senior Systems Engineer, you will be building new software technologies. You will be working closely with the PM/Developer/QA/Admin team and internal business customers to build software solutions on the Salesforce platform
The ideal candidate will have hands-on experience in software development, be personable and a natural helper with a customer service minded philosophy, thrive in a fast-paced and learning-intensive environment, and deliver solutions on challenging problems. The candidate will be comfortable working autonomously, and wants to see the team succeed and gets satisfaction from knowing that he or she played a critical role.
About this roll* (Responsibilities)
- Be part of a team working collaboratively with other Developers, Product Managers, QA, and System Administrator building product lifecycle management applications using modern web technologies, Salesforce Platform, Propel and/or other product lifecycle management software.
- Collaborate with stakeholders to understand project requirements and objectives and develop and configure Product Catalog in Propel (built on Salesforce), including SKU management and processes, to meet business needs and support product SKU release processes
- Work closely with internal pilot customers to ensure successful software delivery and on-going product business support.
- Design and develop (configure, customize, and implement) Salesforce system to meet business requirements
- Provide technical expertise and support for software products, including troubleshooting and resolving issues
- Work closely with product team to analyze ways of achieving the end goal, identifying areas for improvement across the product solution set, and then moving forward to integrate these solutions
- Keep up to date with the latest industry trends, technologies, and best practices
Do you have the right ingredients*? (Requirements)
- Bachelor’s degree in computer science, engineering, supply chain, or a related field.
- 6+ years of high proficiency experience in developing software.
- Proficient in building solutions (configuration/customization) on the Salesforce Platform using technology stack provided by Salesforce (using LWC, Flows, Triggers, Apex, Platform Events)
- Working experience using Git/Github and DevOps CI/CD processes.
- Experience of API principals and building integration using REST/SOAP protocols.
- Experience with PLM and data migration is a plus
- Working experience of an agile mindset focused on delivering usable software.
- Proficiency troubleshooting issues
- Leverage Developer Console, Workbench and other troubleshooting tools
- Analyze Salesforce Debug Logs for errors and performance issues
- Proactively seeks out and keeps up-to-date on Salesforce technologies, related tools, and best practices
- Proactive in highlighting issues, concerns and blocker to ensure timely delivery.
- Comfortable working in a rapidly changing environment.
- Flexible to manage the working time within the US time zone.
Special Sauce* (Nice to Haves)
- Good to have propel package experience
- Full stack software development experience.
- Proficient in one or more programming languages (Java, or Python).
- Experience using Jira or similar
- Experience using version control tools (GitHub)
- Experience using Salesforce CI/CD tools - Copado, Prodly, etc.
- Experience implementing component testing and E2E testing.
- Experience in writing detailed user stories and test suites.
- Understanding of product engineering and supply chain processes
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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