Engineering Manager, Subscriptions

Spotify

Spotify

London, UK · Stockholm, Sweden · London, UK · Stockholm, Sweden
Posted on Dec 13, 2024

Engineering Manager
Subscriptions

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We are seeking a dynamic and proactive Engineering Manager to lead our Abuse Prevention efforts. In this role, you will be tasked with building and scaling a new team passionate about safeguarding our growing subscription ecosystem. You will play a vital role in crafting data-intensive solutions to prevent abuse while working closely with both R&D mission and business units across Spotify. This is an outstanding chance to create a significant impact by establishing a culture of proactive and scalable abuse prevention, driving the development of reliable, compliant systems, and setting the standard for revenue protection as we scale our paid propositions in the subscription's mission.

Locations

  • Stockholm
  • London

Job type

Permanent

What You'll Do

  • Establish and grow the abuse prevention engineering team, hiring strong talent, and encouraging a collaborative and high-performance environment.
  • Design and deploy scalable, data-intensive systems to detect and prevent subscription abuse, both within the user journey and through offline analysis.
  • Act as the primary technical point of contact for abuse prevention, working closely with business teams, R&D missions, and stakeholders across the company to build strategies and tactics for abuse prevention.
  • Lead the implementation of a cohesive, scalable infrastructure capable of adapting to new abuse tactics and patterns, ensuring that our efforts transition from point-to-point fixes to sustainable, long-term solutions.
  • Take an active role in technical decisions, system architecture, and code reviews to ensure the solutions meet business needs and Spotify technical standards.
  • Thrive in a fast changing environment where challenges are constant, and the job is never truly done, continuously iterating to improve observability and friction against known patterns as well as continuously analyzing new ones.

Who You Are

  • Proven experience leading engineering teams, with a focus on building and scaling data-intensive systems.
  • Outstanding ability to communicate effectively and collaborate with customers, partners, and team members to develop actionable strategies based on sophisticated technical concepts.
  • Strong ability to bridge technical and business domains, aligning cross-team efforts and facilitating effective communication and decision making.
  • Experience in building scalable systems that integrate data collection and processing capabilities.
  • Proven ability to adapt to a constantly evolving landscape, with a focus on developing sustainable, compliant long-term solutions.
  • Hands-on experience with data-heavy domains, capable of processing and analyzing large vector sets across multiple sources to detect patterns and drive or influence customer lifecycle events.
  • Eagerness to work in a “blue team” environment, defending against abuse threats and staying one step ahead of abusers.
  • Experience with fraud prevention, abuse detection, subscription E-commerce or similar domains.
  • Expertise with data analysis tools, anomaly detection, and scalable data processing platforms and Spotify standards.
  • A track record of leading teams in financially critical, high-accuracy environments.

Where You'll Be

  • You'll be based in Stockholm, Sweden or London, UK.

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Our global benefits

Extensive learning opportunities, through our dedicated team, GreenHouse.

Flexible share incentives letting you choose how you share in our success.

Global parental leave, six months off - fully paid - for all new parents.

All The Feels, our employee assistance program and self-care hub.

Flexible public holidays, swap days off according to your values and beliefs.

Learn about life at Spotify

You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 500 million users.