Business Operations & Performance Associate



New York, NY, USA
Posted on Saturday, June 22, 2024

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

As an Associate on the Commercial Performance team, you will make an impact across SeatGeek via your strong analytical skills, concise communication and enthusiastic collaboration. Reporting to the Sr. Manager, Commercial Performance, you will be responsible for reporting, analyzing, forecasting & surfacing optimization opportunities across SeatGeek’s commercial verticals, including Entertainment, Integrated Sport and Non-Integrated Sport. Your coverage of commercial verticals will span the life cycle of our partnerships, including rigorous financial modeling of new business and client renewal opportunities, KPI target setting and tracking, and analyzing financial performance.

This individual must possess the ability to carry-out and translate complex quantitative analysis into actionable business insights. You are a team player that is passionate about SeatGeek & the broader live entertainment industry.

What you'll do

  • Lead weekly performance reporting and twice yearly forecasting across our commercial verticals
  • Closely support functional stakeholders in initiatives that drive growth or margin across our commercial verticals
  • Leverage financial acumen across commercial verticals to proactively identify opportunities or risks to our forecast & plans
  • Work alongside functional stakeholders on key partnership milestones within the lifecycle of our commercial verticals (New Business, Inventory & Pricing, Renewals) and ensure alignment with our long-term financial & strategic aspirations
  • Contribute to semi-annual long term planning & budgeting process
  • Support with analysis for our Board & Investor Relations function
  • Help foster collaboration, understanding and clear accountability on financial performance across all teams at SeatGeek, often working with the Analytics, Data Science & People teams in service of this goal
  • Effectively support multiple projects at once

What you have

  • 2-3 years of relevant experience, with business and/or strategy operations, investment banking or consulting experience preferred
  • Exceptional analytical skills
  • Strong attention to detail, excellent organizational skills, and self-motivation
  • Mastery of Excel and/or Google Sheets; experience building financial models to drive decision making a strong plus
  • Experience pulling insights out of large data sets, preferably using BI visualization tools or SQL, R or Python
  • Excellent communication skills (both verbal and written) with the ability to synthesize insights
  • Ability to work well with other personalities - you’re a low ego team player
  • A “Builder” mentality who gets things done through exceptional collaboration
  • Critical thinking skills; ask great questions, but also provide solutions
  • Value for a strong team, feedback and career development


  • Equity stake
  • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
  • A WFH stipend to support your home office setup
  • Unlimited PTO
  • Up to 16 weeks of paid family leave
  • 401(k) matching program
  • Health, vision, dental, and life insurance
  • Annual subscriptions to Headspace,, and One Medical
  • $120 a month to spend on tickets to live events
  • Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $74,000 - $101,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

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