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The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.

As an Onsite Post Close Document Specialist, you’ll be responsible for the onsite management of loan and title documents throughout the entire document management process.

About the Role

• Acknowledge, notarize and/or prep title documents for recording or disbursement requirements.
• Identify required escrow items and ensure that the disbursement requirements are met
• Communicate by email/phone with appropriate internal and external parties
• Daily manifest and ship time sensitive loan collateral.
• Receive deliveries of packages containing time-sensitive loan documents and confirms funds due from closing
• Review client closing instructions to ensure all requirements have been met
• Audit recordable documents, ensure county requirements are met and verify information is accurate within internal systems
• Submit documents for recording and/or understanding recording jurisdictions
• Sort, index, scan, print, and organize loan documents
• Request documents and/or wires from clients/lender
• Receive applicable documents and manage tracking and reporting in the document management system
• Perform daily maintenance on scanning equipment to ensure quality production

About You

Minimum Qualifications:

• Ability to work onsite 5 days per week with start and end time variations

Preferred Qualifications:

• 1 year of experience in a customer service role
• Proficient knowledge of Microsoft Office suite, Adobe and DocuSign
• Knowledge of Title, Mortgage, and/or Real Estate industries
• Experience in auditing, quality assurance, and research

What You’ll Get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

About Us

Amrock, LLC, a Rocket Companies® entity, is a leading national provider of title insurance, property valuations and settlement services. Here, you’ll be given all the resources and support needed to deliver innovative solutions and in turn, your hard work will be rewarded with a competitive compensation package and an array of other amazing benefits.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, The Pulse, at Careers@myrocketcareer.com.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.