Concierge - Vilnius



Vilnius, Lithuania
Posted on Wednesday, June 26, 2024

About Revolut

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 45+ million customers get more from their money. And we're not done yet.

As we continue our lightning-fast growth,‌ two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work™ in recognition of our outstanding employee experience! So far, we have 10,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

The Revolut People team is pivotal to how we support our people and manage a seamless experience for them each day. From on-boarding flows to line manager coaching and development, our goal is to create a partnership with our teams that’s people-centric and value-adding.

Put simply, we come to work to create a fantastic experience that our people love, and that starts from the moment we connect with our new joiners 💖

Join our dynamic team as a Concierge on-site at our Vilnius office, where you’ll be the face of Revolut. You’ll create a welcoming and professional environment, ensuring the reception area shines and our guests feel at home. Your day will be varied, from managing meeting rooms and answering calls to coordinating with vendors and handling office supplies. If you're organised, proactive, and love a fast-paced setting, this role is perfect for you.

Up for the challenge? Let's get in touch 🚀

What you’ll be doing

  • Taking care of the proper image of the company and appearance of the reception according to Revolut's standards
  • Supporting the business meetings held in the office, acting as a point of contact, managing visitors, booking rooms, etc.
  • Maintaining meeting rooms, providing necessary stationery, and ensuring tidiness
  • Managing WX tickets, responding politely and adequately, and meeting SLAs
  • Supporting customer questions (internal and external visitors, Revoluters, stakeholders) via email, Jira, Slack, and in-person
  • Cooperating with building, vendors, security, and cleaning teams
  • Managing company documentation (outgoing, incoming mail, e-mails, invoices, etc.) following the agreed rules and playbook
  • Conducting daily office checks and reporting any issues
  • Answering incoming phone calls, providing basic and accurate information
  • Handling office budget control
  • Managing access card control, providing badges and blocking them

What you'll need

  • Excellent organisational and time management skills with the ability to multitask
  • To be motivated with a positive, can-do attitude
  • Team player skills and the ability to work independently, taking initiative when needed
  • Keen attention to detail
  • Flexibility with a willingness to tackle a variety of duties and learn new skills
  • Reliability and responsibility with a friendly and approachable manner

Nice to have

  • 1+ year of experience in a similar role at a multi-location, international company
  • General understanding of tech services, specifically MacBooks and Google Suite

Compensation range

  • Vilnius: €1,700 - €1,900 gross monthly*
  • Other locations: Compensation will be discussed during the interview process

*Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application.