Experienced System Administrator
Redis
Who we are
We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?
About the Role:
We are looking for a System Administrator to support Redis’ global IT infrastructure, with a focus on endpoint management, automation, and cross-regional collaboration. Based in our Sofia office, you will contribute to strategic IT initiatives, help scale our support and systems, and work closely with EMEA/APAC and global teams.
Responsibilities:
- Manage, monitor, and maintain IT systems including user access, endpoint compliance, and core infrastructure services.
- Lead configuration and deployment workflows through MDM platforms (Intune, Kandji).
- Collaborate with security and engineering teams to enforce security policies, implement automation, and manage patching.
- Maintain documentation, SOPs, and contribute to improving operational efficiency.
Support escalations and serve as a point of contact for IT issues in the Sofia office.
- Participate in global IT projects, tool rollouts, and audits (SOC2, ISO).
Requirements:
- 3–5 years of experience as a system administrator or IT support engineer in a corporate environment.
- Proficiency with Windows, macOS, and Linux administration.
- Hands-on experience with Intune, Jamf or Kandji, Azure/AWS, and identity systems like Okta.
- Solid understanding of networking, DNS, VPNs, and firewalls.
- Experience with scripting and automation tools (PowerShell, Python, Bash).
- Strong documentation, collaboration, and project management skills.
Bulgaria
We give back to our employees:
Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our team members fantastic benefits and perks:
- Competitive compensation package formed by salary and equity grants
- 25 days of flexible vacation time
- Hybrid working options from both home and the office
- Home internet & phone monthly allowance
- One-time home-office setup allowance
- Health and dental insurance for you
- Personal life insurance
- Critical Illness Cover
- Lunch and snacks in the office
#LI-GG1
#LI-HYBRID