Sales Strategy & Operations Senior Analyst
Redis
Who we are
We’re Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in?
Who we are?
A global company with a diverse and talented team. We dream, create, and succeed as one. Collaboration, open feedback, innovation, and growth aren’t just words here; they’re our DNA. We’re doers who value action over words and are committed to excellence, mutual support, and continuous learning. Redis offers more than a job; your voice matters here – join us and redefine what’s possible.
Why Redis?
It’s an opportunity to thrive with cutting-edge real-time technology, a robust go-to-market strategy, and a commitment to pushing boundaries. We are the driving force behind Open-Source Redis, the world’s most loved in-memory database, and Redis Enterprise serving over 10,000 customers worldwide, to reimagine how fast they can process, analyze, make predictions, and take action on the data they generate.
Why would you love this job?
As a Sales Strategy & Operations Sr Analyst, International you will play a crucial role in supporting our International (EMEA and APAC) GTM Sales organisation. Reporting to the Sales Strategy & Operations Manager, International, you will be responsible for analyzing sales data, optimizing sales processes, and implementing strategies to enhance overall operational performance.The ideal candidate is detail-oriented, analytical, and possesses a strong understanding of sales operations and revenue management.
What You’ll Do
- Collaborate closely with sales managers to understand their objectives, identify challenges, and propose scalable solutions rooted in best practices.
- Analyze sales data and performance metrics to identify trends, opportunities, and potential areas for improvement.
- Assist in revenue forecasting, pipeline analysis, and planning activities to support strategic decision-making and resource allocation
- Own Operational aspects of Territory design, Territory management, Data Quality Reviews and Segmentation Modelling.
- Support the integrity of the CRM system (i.e., Salesforce) by defining, scaling and enforcing data hygiene best practices among sellers.
- Develop and maintain dashboards and reports to track key performance indicators (KPIs) related to sales, revenue, customer acquisition, and product consumption.
- Collaborate closely with internal teams to align on processes, strategies and initiatives across the organization.
- Identify opportunities for process improvement and automation to drive greater efficiency and effectiveness in revenue operations.
- Conduct ad-hoc analysis and reporting as requested by senior management to support decision-making and strategic initiatives.
What will you need to have?
- Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field.
- 4+ years of experience in revenue operations, sales operations, or a related analytical role.
- Proficiency in data analysis and spreadsheet modeling tools and techniques, such as Excel. Experience with BI platforms (Tableau) and G-Suite products, a plus.
- Experience working with CRM systems, preferably Salesforce; experience working with a forecasting tool, preferably Clari.
- Strong analytical skills with the ability to translate data into actionable insights.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
- Detail-oriented with a focus on accuracy and precision.
- Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Ability to work independently and collaboratively in a team environment
We Give Back To Our Employees
Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our US team members fantastic benefits and perks:
- Competitive salaries and equity grants
- Flexible vacation time to promote a healthy work-life balance
- Health insurance, paid paternity leave, and pension plan
- Flexible working options
- Learning and development opportunities
- Ability to influence a high-performance company on its way to IPO