Manager, Group Compliance
Razorpay
Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision — to simplify payments for Indian businesses — we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.
Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.
From seamless checkouts to payroll automation, across India, Singapore, and Malaysia, we’ve been engineering a fintech ecosystem that’s redefining how money moves across Asia — and we’re just getting started.
Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.
Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme — and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.
We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions — including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) — along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.
But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen — you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle — if you’re curious, you’ll feel at home here. People > Pedigree — we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles — this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.
About the Role
This is a key strategic role for an experienced compliance professional to act as a supporting regulatory advisor and operational lead within the regional compliance framework. You will be instrumental in strengthening our control environment, ensuring our policies are robust and audit-proof, and providing the foresight needed for compliant regional expansion. You will execute critical compliance functions to support the Company’s regulatory efforts.
Roles and Responsibilities
Compliance Framework Architect
- Maintain and enhance the existing compliance framework, responsible for the development, review, and refinement of critical policies and Standard Operating Procedures (SOPs).
- You will ensure that all documentation is comprehensive, defensible, and aligned with Bank Negara Malaysia (BNM) regulatory requirements and relevant local guidelines.
- Track any new guidelines/ regulation issued by BNM (relevant to business/ activities of the Company) and publish analysis and actionable to Sr. Management and Gr. Compliance team.
Risk Intelligence & Assessment
- Drive the collection, analysis, and strategic assessment of institution-wide risks in accordance with Bank Negara Malaysia’s risk management guidelines.
- You will assess inherent risks and control effectiveness across all operational pillars, including customer segments, products, geographic locations, and delivery channels, to ensure our risk posture is accurately understood and managed.
High-Tier Case Adjudication
- Serve as the senior adjudication point (L3 review) for complex escalations originating from both merchant onboarding and transaction monitoring.
- This includes conducting Enhanced Customer Due Diligence (ECDD) reviews, investigating sophisticated typologies, and making recommendations on high-risk cases for final approval.
System & Control Calibration
- Assist in the strategic calibration of our compliance systems. This involves the detailed review, back-testing, and tuning of transaction monitoring rules and name screening parameters to enhance detection accuracy and operational efficiency.
- You will document the rationale for all proposed changes to ensure a clear audit trail.
Regional Expansion & Licensing Support
- Conduct in-depth research and analysis of the regulatory landscapes across Southeast Asia.
- You will provide critical intelligence for new licensing initiatives, assist in the preparation of application materials for submission to regional regulators, and support leadership by providing assistance for regulatory interviews and meetings.
Requirements
- At least 5 years of experience in risk management, compliance, or governance in a related industry, the IT industry, or the financial services industry. Experience in the payments sector is highly advantageous.
- Deep, practical knowledge of the Malaysian regulatory framework, and their operational application.
- You must possess proven expertise in AML/CFT, Customer Due Diligence (CDD/KYC), transaction monitoring, and sanctions screening.
- Exceptional analytical and problem-solving skills, with the ability to translate complex regulatory requirements into clear, actionable operational procedures.
- Able to lead and has strong stakeholder management skills.
- Excellent written and verbal communication skills, able to analyze information very well, has strong attention to detail, and has strong organizational skills.
- Able to be assertive as required, rationalize stances taken, and plan ahead in a constructive manner.
- Has problem-solving skills, acts with integrity, and has an investigative mindset.
- Additional consideration will be given to candidates who are ACAMS or ICA certified, or who are legally trained.
If you think this description has you written all over it, we’d love to hear from you!