Senior Associate - SME Sales
Razorpay
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
About Us
Curlec is a full-stack payments solution that makes it easy for businesses of all sizes to collect payments, automate payouts and take control of their cash flow. Today, Curlec is part of the Razorpay group - India’s leading Payments and Banking Platform for businesses. The company serves over 10 million businesses and is backed by some of the world's marquee investors that include Sequoia Capital India, Tiger Global, Lone Pine Capital and TCV, and was part of the prestigious Silicon Valley tech accelerator, Y Combinator.
NOTE: This role is based in Malaysia. Please apply if you are authorised to work without a sponsorship.
About The Role
As a Sales Associate for Payment Gateway Solutions, you will play a critical role in driving revenue growth and expanding our customer base. You will be responsible for building strong relationships with potential clients, identifying their payment processing needs, and presenting our payment gateway solutions to meet those requirements. Your goal will be to convert leads into satisfied customers by effectively demonstrating the value of our products and services.
Roles and Responsibilities
- Lead Generation: Proactively identify potential clients and generate qualified leads through research, cold calling, email campaigns, and social media channels.
- Sales Presentations: Conduct engaging and persuasive presentations to prospects, showcasing the features and benefits of our payment gateway solutions tailored to their specific business needs.
- Consultative Selling: Understand clients' pain points and business requirements to provide effective and tailored solutions that will enhance their payment processing capabilities and overall business operations.
- Quota Attainment: Meet and exceed monthly and quarterly sales targets and performance metrics.
- Relationship Building: Cultivate and maintain strong relationships with clients, ensuring exceptional customer service and satisfaction throughout the sales cycle and beyond.
- Market Research: Stay up-to-date with industry trends, competitor offerings, and market demands to effectively position our payment gateway solutions.
- Collaboration: Collaborate with cross-functional teams, including marketing and product development, to drive lead generation and product enhancements based on customer feedback.
- CRM Management: Accurately record all customer interactions, update lead status, and manage sales pipeline using the company's Customer Relationship Management (CRM) system.
- Sales Reporting: Prepare regular sales reports and updates for the sales manager, highlighting achievements, challenges, and opportunities.
Requirements and Qualification
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
- Experience in payment processing, technology, financial services or e-commerce industries will be an added value.
- Strong communication and interpersonal skills with the ability to establish rapport with diverse clients.
- Demonstrated success in meeting and exceeding sales targets and quotas.
- Excellent presentation and negotiation skills.
- Proficiency in using CRM software and sales tools.
- Self-motivated, results-driven, and able to work independently as well as part of a team.
- Ability to adapt quickly to changing market conditions and customer needs.
- Mandarin speaking is an added value