Strategic Program Manager - Upmarket
Qonto
Operations
Paris, France
Posted on Mar 16, 2022
Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.
Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!
Our values:
Customer focus | Prioritize customers in everything you do
Ownership | Own your part, get things done
Teamwork | Make (team)work easy
Mastery | Continuously raise the bar
Integrity | Always do what’s right, and respect people
Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.
Join Qonto as a Strategic Program Manager and lead our UpMarket program, working closely with our Growth organisation to support our expansion into larger client segments and driving our transition from a product-led to a more sales-led approach. This role is pivotal in shaping Qonto's growth strategy and influencing high-level decisions alongside our leadership team.
👩💻🧑💻 As a Strategic Program Manager at Qonto, you will:
• Oversee the planning and execution of key initiatives critical to achieving our company's OKRs.
• Align cross-functional teams and lead them towards common goals.
• Create and animate critical program rituals to foster regular progress checks and accountability.
• Organize effective cross-functional continuous delivery while identifying KPI-based areas for improvement.
• Master Qonto's products and services to make informed strategic decisions and contribute to broader company initiatives.
• Communicate clearly and consistently with leadership, offering transparent updates and creative solutions to drive the program forward.
🤔 What you can expect:
• A central role in shaping the strategy of one of Europe’s most ambitious fintech companies.
• Direct collaboration with Qonto's founders and leadership, influencing high-level decisions.
• Leadership opportunities within a team of strategic thinkers, with the autonomy to make a significant impact.
• Ownership through successful project delivery will directly impact Qonto's market position.
🤝 About your future manager:
• Albertine Lecointe, your direct manager, has been with Qonto for 7 years and leads the Programs team. She values empowering her team members to drive strategic initiatives independently and encourages an entrepreneurial spirit. Albertine supports her team's growth by giving them autonomy to manage their programs, interact with high-level sponsors, and lead cross-functional teams.
🏅 About You:
• Experience: 6+ years in the Growth team of a start-up or scale-up. Experience in the B2B SME space is essential.
• Cross-functional leadership: Proven success in managing complex programs or projects that require coordination across multiple business functions, ideally within fintech or a similar fast-paced sector.
• Understanding of SME target: Work track record with Sales & Marketing teams and deep understanding of B2B customer acquisition funnel & how each function contributes to it (Brand & Media, Lead Generation, Paid Acquisition, SEO/Website and Inbound/Outbound Sales).
• Strategic Planning: Exceptional ability at crafting strategies and ensuring stakeholders are committed to their roles in the program's success.
• Execution Excellence: A reputation for delivering programs on time and budget, demonstrating meticulous project management skills.
• Communication Mastery: Outstanding ability to articulate program goals, updates, and results to senior leadership teams, ensuring clarity and alignment.
• Languages: Fluent in English; French, German, Italian, or Spanish is a plus.
At Qonto, we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for.
🎁 Perks
A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.
- Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;
- Tailor-made remote work policy depending on the job you apply for and where you live;
- Competitive salary package;
- A meal voucher;
- Public transportation reimbursement (part or global);
- A great health insurance (depending on the country);
- Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;
- A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners;
- Monthly team events.
💪 Our hiring process:
- Interviews with your Talent Acquisition Manager and future managers
- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like
We will send you an interview guide so you can best prepare yourself.
On average, our process lasts 20 working days and offers usually follow within 48 hours 🤞
To learn more about us:
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