Senior Director, Internal Communications
Peloton
ABOUT THE ROLE
The Senior Director, Global Internal Communications will act as a strategic visionary, responsible for building and leading a world-class internal communications team, acknowledging the significant impact of this function within a global organization. This hands-on leadership role requires a highly experienced leader who can shape and execute our internal communications strategy while thriving in a dynamic business environment. The ideal candidate will bring a unique blend of business acumen, entrepreneurial spirit, and a proactive approach, positioning them as a natural leader and trusted advisor across all levels of the company globally.
YOUR DAILY IMPACT AT PELOTON
- Design and execute comprehensive internal communications strategies that support Peloton's objectives, enhance the culture, and improve employee engagement
- Lead the internal communications team, fostering a collaborative environment, guiding professional development, and ensuring high-performance
- Oversee and inform the creation, distribution, and management of informative and engaging content across various channels, including intranet, newsletters, emails, podcasts, articles, and town hall meetings; guided by the internal communications calendar
- Partner with senior leadership (VP, SVP, C-level) to craft and deliver clear, consistent messaging that resonates across all employee levels, including developing talking points, speech writing, and communication strategies
- Oversee internal communications during crises, ensuring timely, accurate information is shared to prevent misinformation and uphold organizational integrity
- Implement effective communication and feedback tools to gauge employee sentiment and feedback, using insights to drive improvements in internal communications; leverage metrics/results on the performance of stories, intranet pages, newsletter, etc. to inform and update the channel strategy
- Work closely with cross-functional partners (People, DEI, Talent Acquisition, Corp Comms, etc.) to ensure that internal communications effectively reflect and support external messaging and brand positioning
- Ensure the internal communications team is embedded in the organization, keeping a pulse on employee sentiment and engagement to develop proactive strategies that promote a healthy workplace culture
- Institute quality controls to ensure communications are accurate and go through the proper approvals
- Infuse DEI practices into Peloton’s culture, fostering an environment of inclusion and support aligned with Peloton’s vision, mission, and values
YOU BRING TO PELOTON
- 10+ years of communications / public relations experience working at a senior level in a major corporation, talent agency, or public relations firm with experience managing the development and implementation of integrated strategic communications plans for global organizations
- Confidence and credibility as a subject matter expert in internal communications best practices, and ability to effectively engage diverse constituencies, and build professional relationships
- Proven experience in building or redesigning an internal communications department, including developing structures, processes, and strategies that enhance organizational effectiveness and employee engagement
- Demonstrated ability to effectively engage and influence C-level leadership, driving alignment on internal communication strategies and ensuring messaging resonates with organizational goals and priorities.
- Demonstrated ability to proactively craft substantive and cohesive messaging based on Peloton’s strategic goals and mission, communicate messages successfully with key audiences, and adapt and adjust messages as appropriate
- Exceptional writing and editing skills, with a proven track record of crafting effective content for various communication platforms, formats, and audiences, along with the ability to simplify complex information
- Extensive experience in crisis communications and issues management, addressing a range of challenges such as workplace culture matters, social justice issues, political challenges, and misinformation
- Deep expertise in digital communications and the social ecosystem, with a strong understanding of multimedia, visual storytelling, and modern communication platforms
#LI-Hybrid #LI-HO1
As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:
ABOUT PELOTON:
Peloton (NASDAQ: PTON), provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together immersive classes, cutting-edge technology and hardware, and the Peloton App with multiple tiers to personalize the Peloton experience [with or without equipment]. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.
At Peloton, we motivate the world to live better. “Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.
Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com
Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.
If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence.
Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.