Senior Manager, Employee Relations and Investigations



New York, NY, USA
Posted on Thursday, June 27, 2024


We are looking for a dynamic, organized self-starter to serve as Senior Manager, Employee Relations + Investigations. This role is based out of the Peloton New York headquarters and is part of the People team.

The Senior Manager, Employee Relations + Investigations will report to the Sr. Director, Employee Relations to ensure fair and respectful treatment of team members, consistent with our Peloton core values and objectives. This role will contribute to the global employee relations framework evolution, which includes standardized, data-forward processes, case and performance management aligned to best practices, and policies and processes compliant with applicable laws and regulations. . The role directly handles investigation, documentation, and resolution of employee grievances,, supports performance management, develops training, offers expert Employee Relations consultation, drafts and updates policies, and provides compliance guidance.


  • Serve as an expert Employee Relations consultant managing sensitive HR escalations while ensuring compliance with applicable employment laws, regulations, and company policies
  • Demonstrate a strong ability to listen and connect with all levels of team members to ensure they feel safe, heard, and respected
  • Conduct thorough, professional, and efficient investigations to obtain critical facts for proper decision-making
  • Multitask and prioritize caseload with administrative and coaching aspects of the role
  • Utilize case-management systems and other company tools and resources to document findings and evidence
  • Craft communications, including documentation and reports, that are accurate, concise, and delivered promptly
  • Assume control of high-stress, sensitive situations; ensure that all investigations/inquiries are completely objective and reach a logical conclusion
  • Analyze data, trends, and opportunities from various internal systems for proactive mitigation
  • Keeps up to date with changes in employment laws and regulations and provides guidance to management and employees on compliance-related matters
  • Develop and deliver training programs for team members and people leaders on topics such as diversity and inclusion, conflict resolution, communication skills, and workplace conduct, and provides guidance and coaching to managers on employee relations best practices and effective employee communication techniques


  • 5+ years of experience in HR, with emphasis on employee relations, employment law, and training and development; the successful candidate must have excellent investigation planning, interview, e-discovery, documentation, and report writing skills
  • Experience working globally
  • Knowledge of employment policies, practices, and employment law and regulations
  • Demonstrate and practice cultural humility toward individuals of other cultures and ability to approach learning about other cultures as a lifelong goal and process
  • Experience conducting investigatory interviews involving difficult and uncomfortable subjects
  • Strong analytic and systems thinking
  • Ability to work effectively across multiple functions and roles within a complex organization
  • Excellent verbal communication and presentation skills and ability to effectively communicate with all senior levels of management and across all functional areas (including HR, business / function heads)

#LI-ES2 #LI-Hybrid

The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.

As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:
- Medical, dental and vision insurance
- Generous paid time off policy
- Short-term and long-term disability
- Access to mental health services
- 401k, tuition reimbursement and student loan paydown plans
- Employee Stock Purchase Plan
- Fertility and adoption support and up to 18 weeks of paid parental leave
- Child care and family care discounts
- Free access to Peloton Digital App and apparel and product discounts
- Commuter benefits and Citi Bike Discount
- Pet insurance and so much more!
Base Salary Range
$167,500$217,600 USD


Peloton (NASDAQ: PTON), provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together immersive classes, cutting-edge technology and hardware, and the Peloton App with multiple tiers to personalize the Peloton experience [with or without equipment]. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit

At Peloton, we motivate the world to live better. “Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email:

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