Business Systems Analyst, Supply Chain Technology



IT, Operations
New York, NY, USA
Posted on Saturday, June 1, 2024


Peloton’s Enterprise Technology organization in New York, NY is seeking a Business Systems Analyst in Supply Chain, who is passionate about creating a seamless logistics experience from production to fulfillment to return for both our Members and colleagues. The Business Systems Analyst will be responsible for enhancing and maintaining our Supply Chain applications stack with a laser focus on reducing friction points between interdependent order transactions. In this role, you'll identify opportunities to streamline our first, middle, and last mile as well as reverse logistics processes. You will partner closely with cross-functional teams and leverage your expertise to recommend and test system changes. With a strong emphasis on collaboration and data-driven decision-making, you'll be at the forefront of creating best-in-class supply chain operations while working in a fast-paced and rewarding environment.

This role offers a unique opportunity to be a part of an evolving Global Supply Chain Team at a result-oriented company. The ideal profile of this position calls for a flexible and well-rounded individual, someone who is self-motivated, detailed oriented, collaborative, and highly skilled at translating business requests into technical requirements and operating with a bias for action. Lastly, the ideal candidate should have broad understanding of Supply Chain functions, working knowledge with supply chain transactions, and experience using different technologies to support supply chain operations. The success of this role will be measured by the percentage and accuracy of automated transactions that drive inventory and delivery management.


  • Ensure completeness of transactions in various systems across the supply chain technology stack, including but not limited to Peloton’s ERP, Supplier Portal, order management applications, 3PL applications, logistics management vendor applications.
  • Represent Enterprise Technology, Supply Chain Tech, to collaborate daily with business stakeholders in global supply chain operations, supply planning, transportation, reverse logistics, order management, apparel, other sale distribution channels, finance, and compliance teams.
  • Create and execute a roadmap for ongoing application and integration improvements that will reduce transactional errors and streamline inventory and revenue processes
  • Become the subject matter expert in order and inventory transactions flows.
  • Provide business analysis and testing support for system changes.
  • Identify opportunities for consolidation and integration to optimize efficiency.
  • Triage, guide, and assist business stakeholders to resolutions for production issues that block operations
  • Communicate enhancements and changes to stakeholders so that cross-functional teams are aligned to, or have opportunity to leverage, new processes, and to provide feedback for improvements.


  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • 2+ years experience in Netsuite or similar ERP system
  • 1+ years experience in SQL database query
  • 1+ years experience in Salesforce desirable
  • Familiarity with integration and/or middleware applications, such as Boomi, Mulesoft, Informatica, Workato
  • Working experience in API and EDI integrations
  • Strong understanding of first, middle, final mile, and reverse logistics processes and best practices.
  • Excellent problem-solving skills and the ability to analyze data to drive decision-making.
  • Exceptional communication and interpersonal skills for collaborating with cross-functional teams and external vendors/partners.
  • Strong organizational skills and the ability to work in a fast-paced, dynamic environment.
  • Ability to create system and process designs using Lucid or similar tools.
  • Intermediate skills in general office systems, equipment, and applications to support business needs (e.g., Google Docs, Sheets, Slides, Project Management systems JIRA, etc.)



The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.

As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:
- Medical, dental and vision insurance
- Generous paid time off policy
- Short-term and long-term disability
- Access to mental health services
- 401k, tuition reimbursement and student loan paydown plans
- Employee Stock Purchase Plan
- Fertility and adoption support and up to 18 weeks of paid parental leave
- Child care and family care discounts
- Free access to Peloton Digital App and apparel and product discounts
- Commuter benefits and Citi Bike Discount
- Pet insurance and so much more!
Base Salary Range
$117,700$152,900 USD


Peloton (NASDAQ: PTON), provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together immersive classes, cutting-edge technology and hardware, and the Peloton App with multiple tiers to personalize the Peloton experience [with or without equipment]. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit

At Peloton, we motivate the world to live better. “Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email:

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