Enterprise Center of Excellence Manager
Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Role summary
We currently have an exciting and highly impactful opportunity for an Enterprise Center of Excellence Manager to join our Go to Market organization, owning strategic operations & change management needs for Payoneer’s global marketplace business. This role directly reports to the Director of Market Development of Global Enterprise.
We are seeking a strategic and operational leader to operate our Center of Excellence (CoE) within a fast-scaling SaaS fintech environment. This role will drive structured change management, lead cross-functional strategic initiatives, and proactively align regulatory and operational changes (e.g., new licenses, registration processes, KYC/KYB requirements) across the enterprise organization.
The ideal candidate combines regulatory fluency, enterprise SaaS expertise, and strong program leadership to ensure scalable, compliant, and customer-centric growth.
This role will be based in Tel Aviv District, Israel.
What you’ll do
Strategic Leadership & Governance
- Translate company strategy into scalable operating frameworks, playbooks, and governance models
- Establish and evolve CoE standards, best practices, and performance metrics
- Prioritize strategic initiatives based on business value, regulatory impact, and operational feasibility
- Design clear ownership models to ensure accountability and alignment
Change Management & Organizational Alignment
- Lead structured change management across enterprise teams
- Conduct stakeholder mapping, impact assessments, and adoption planning
- Align Product, Engineering, Legal, Compliance, Operations, and Commercial teams on major changes
- Drive executive communication and decision-making processes
Regulatory & Operational Alignment
- Proactively coordinate new licenses, regulatory requirements, and registration/KYC updates across teams
- Ensure regulatory changes are translated into operational and customer-facing processes
- Anticipate downstream impacts and manage cross-functional dependencies
Program Execution & Performance Tracking
- Own end-to-end delivery of high-impact strategic initiatives
- Establish KPIs, milestones, risk logs, and reporting mechanisms
- Convert ambiguity into structured plans and measurable outcomes
- Drive continuous improvement in onboarding, compliance, and operational workflows
Who you are
- Bachelor's degree in Business, Finance, or related field; MBA preferred
- 8+ years of experience in fintech, enterprise SaaS or regulated financial services
- Demonstrated ability to lead cross-functional initiatives in complex organizations
- Experience building scalable processes, governance models, or Centers of Excellence
- Strategic thinking with a hands-on, execution-oriented approach
- Strong communication skills and ability to lead initiatives that include senior leaders
- Proactive and self-motivated that can work autonomously
Advantages
- Experience of working in a global company and has collaborated with teams in different time zones
- Experience in a Tech company/SaaS/bank/consulting
#LI-MI1
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.