Operations Business Partner
Payoneer
About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.
By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Operations Business Partner
We are seeking a strategic and execution-focused Business Partner to join Payoneer Operations in Great China. This role will serve as the key liaison between China teams and global banking operations, ensuring alignment with business goals, regulatory requirements, and customer expectations. The ideal candidate will bring a strong background in financial services or payments, excellent stakeholder management skills, and a passion for operational excellence.
Location: Shanghai
On-site
Full-time
What you’ll do
- Collaborate with global and regional stakeholders, identify China regional needs, translate into operational strategies and scalable solutions.
- Drive continuous improvement initiatives across banking operations workflows, leveraging data and cross-functional insights to enhance efficiency and customer experience.
- Lead or support transformation projects, ensuring timely execution and measurable outcomes. collaborate with stakeholders to align the solution, define roadmaps, anticipate resource needed and provide ongoing support to push the project forward.
- Partner with the Knowledge & Enablement team to localize training, SOPs, and onboarding materials for China teams
Who you are
- 5+ years of experience in banking/ fintech operation with knowledge of payment and FX operations with proven track record in driving operational excellence and achieving results.
- Proven ability to influence senior stakeholders and drive alignment across functions.
- Strong analytical and problem-solving skills; ability to structure frameworks and synthesize complex information.
- Excellent communication skills in English and Mandarin; able to present clearly to global audiences.
- Experience in operational excellence, or operational transformation is highly desirable.
- Bachelor’s degree required; advanced degree or certifications in finance, operations, or business strategy is a plus.
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The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Continuously improve
Always striving for a higher standard than our last.
Do it. Own it.
Being fearlessly accountable in everything we do.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, click now to apply.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.