Senior Manager, UX
OneTrust
Design
Bengaluru, Karnataka, India
Posted on Mar 6, 2026
Strength in Trust
OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.About the Role
As a Senior UX Manager, you will lead a team offullstackUX designers to create lovable, intuitive experiences across our enterprise SaaS products. You will coach and grow designers,coownroadmaps with Product and Engineering, and drive measurable outcomes such as PSAT, adoption,timetovalue, andsupportticketreduction. You will strengthen research and analytics practices, championdesignsystemadoption, ensureprivacybydesignand WCAG 2.2 AA accessibility, andleveragemodernAIassistedtooling to elevate efficiency, creativity, and delivery.The Challenge
Leadership & Strategy- Manage and mentor a team of UX designers, running effective 1:1s, growth plans, and performance feedback.
- Develop design strategies that align business goals and user needs,coowningroadmap priorities with PM and Engineering.
- Align with other UX leaders on shared initiatives, dependencies, and experience vision.
- Provide thought leadership and stay current on emerging UX trends, tools, andAIpoweredworkflows.
- Recruit, interview, and onboard design talent.
- LeverageAIassistedtools for prototyping, research synthesis, auditing, and workflow acceleration.
- Deliver usable, lovableendtoendproduct experiences; guide designers in defining patterns, content strategy, and research approaches.
- Ensure accessibility,privacybydesign, and thoughtful, contextual UX copy.
- Evangelize and mature adoption of the design system, driving consistency and contribution across teams.
- Conduct independent discovery and oversee user research to inform decisions and future product direction.
Your Mission
CrossFunctionalCollaboration- Operate transparently with PM, Engineering, Privacy/Legal, Support, and GTM—maintainingstatus, risks, and decision logs.
- Synthesize insights from user research with product analytics (e.g., Pendo, Ideas Portal, BI).
- Identifyand resolve journey gaps across onboarding, documentation, and support to reduce friction andtimetovalue.
- Coleadstrategic planning workshops and prioritization efforts withcrossfunctionalpartners.
- Communicate design rationale, customer insights, and outcomes to stakeholders and leadership.
- Drive the UX roadmap for your remit, ensuring clear priorities and measurable UX outcomes.
- Define UX success metrics up front and evaluate postlaunch performance using dashboards and PSAT.
- Maintain a culture of collaboration through recurring team sessions focused on patterns, research, and best practices.
- UseAIenabledtooling to improve operational efficiency, documentation, and iteration speed.
- Support hiring, capacity planning, and scalable design processes across product areas.
- Background in consent/privacy, governance, or data tooling.
- Experience integrating AI into design workflows (research synthesis, content drafting, prototype/code generation).
- Leading multi‑region teams and scaling design practices across multiple squads.