Portfolio Jobs

• Monitor overall activities of the pay function, including all payment activities, in collaboration with key stakeholders to drive quality improvement

• Work with the Team Manager to identify the need for system improvements

• Serve as the first point of customer and internal escalation regarding tax analytics

• Provide directions, instructions, and/or training to the team

• Assist the team as needed with daily tasks and assist with special team projects

• Perform routine audits for tax balancing actions and reconciliation communication to ensure deadlines are met

• Responsible for daily, monthly, and quarterly reconciliation of payroll and taxes processed in all US tax jurisdictions

• Responsible for applying credits based on a reconciliation of taxes remitted on behalf of the customer

• Research and resolve the tax out-of-balance in a timely manner

• Investigate and validate the cause of the out-of-balance in a timely manner and accurate

• Responsible for communicating with customers and documenting the cause of the tax discrepancy, and ensuring to provide the customer with the steps required to resolve the out-of-balance when action is required within Workday

• Ensure that the appropriate action is taken that complies with the tax authority requirements

• Analysis of tax/payroll data on the employer and employee level of inspecting and transforming with the goal of discovering, suggesting conclusions, and supporting decision-making

• Responsible for collecting data and analyzing data – running various mathematical calculations to determine how the data will conclude the best solution

• Responsible for communicating with customers and documenting the cause of the tax discrepancy within quarterly/annual reconciliation reports

• Responsible for providing the customer with the quarterly and annual reconciliation reports via the OSV tax portal

• Responsible for communicating with customers via conference calls or the communication case system to explain the reconciliation of funding to tax deposits remitted and obtain approval of further collections and/or refunds after quarter-end or annually

Competencies

• Positive attitude & team player

• Good time management skills

• Detail-oriented

• Flexible in a changing environment

• Problem solver

• Strong written and verbal skills

• Analyze problems or data

• Mathematical aptitude

• Work with tight deadlines

• Critical thinking

• Computer literacy

• Attention to detail

• Prioritizing competing demands

• Strong understanding of payroll process and procedures

• Ability to work with multiple interruptions

• Independent decision making

• Work with complex, high-profile customers

Qualifications and Experience

• 1 + year Payroll Tax experience

• 2 years of accounting / bookkeeping experience

• Proficient at Microsoft Excel

• Flexibility of hours to meet customer needs -Overtime will be required

Preferred Skills

• Workday Certified

• Accounting Certified

• CPP/FPC Certification

• Analytical of data of numbers

• Payroll outsourcing experience

• Good Grammar of writing and communication skills

• Payroll and Tax experience of regulations