Launch Operations Project Manager, Live
Netflix
Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
Live Launch Operations Project Manager
ABOUT NETFLIX
Netflix is the world's leading internet entertainment service with over 280 million memberships in over 190 countries enjoying Live Events, Games, TV series, documentaries and feature films across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen.
Netflix continues to revolutionize the way content is created and delivered to millions of users worldwide while striving to maintain a world-class member experience.
THE OPPORTUNITY
The Live Launch Operations team ensures Netflix Live events are set up and executed flawlessly for members around the world. As our Live slate expands in scale and complexity, the operational impact of this role grows significantly.
As a Project Manager supporting Live events, you will oversee the setup, configuration, and successful execution of each event. This includes managing workflows, ensuring data accuracy, validating the end-to-end experience, and driving cross-functional clarity throughout the launch pipeline (pre and post-event). Real-time decision-making is a critical part of this job, especially when unexpected issues arise.
We are looking for someone who can move quickly, anticipate potential challenges and collaborate effectively across many teams. You will operate at the center of how Live events come to life for Netflix members.
CORE RESPONSIBILITIES
Event and Execution excellence: Own the entire process of configuring and launching Live events. You'll ensure that all elements come together smoothly, especially with the most challenging complexities/uniqueness that may arise with every new event.
High-Velocity Communication and Clarity: Provide timely, concise communication that keeps partners aligned. Set clear expectations, drive quick decisions and be seen as the reliable go-to contact with a strong understanding of Netflix’s tools and workarounds.
Risk and Issue Management: Identify risks early, create mitigation plans, and partner closely with teams to resolve issues quickly when needed.
Cross-Functional Coordination: Serve as the Launch Operations point of contact for Event Program Managers, Creative teams, Engineering, Innovation Operations, Broadcast Ops, and more.
Workflow and Tooling Improvements: Collaborate with the Program Manager and technical partners to evolve workflows and tooling that support a growing Live slate.
Operational Standards and Knowledge Sharing: Share learnings and continuously improve processes across the team.
WHO YOU ARE
A clear, concise communicator who gets to the point and keeps partners aligned
A team player who builds trust and lifts others up through collaboration and follow-through
An independent thinker who identifies solutions rather than dwelling on problems
Comfortable operating with urgency and navigating ambiguity without losing precision
Someone who owns mistakes, communicates them openly and applies learnings to future work
Driven by integrity, accountability and doing what is right for the member experience
Someone who actively seeks to grow and help others grow, sharing context and learnings openly
Able to keep pace with shifting priorities and consistently stay ahead of what comes next
Passionate about operational excellence and detail-oriented execution that protects the member experience
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.