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Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

As part of the Global Enterprise Ops organization, the successful individual will play a key role in leading the Food & Beverage program across all our offices in EMEA, LATAM and APAC. The Food & Beverage (F&B) Manager plays a pivotal role in ensuring consistent, cost-effective, and quality F&B offerings across offices.

Aided by data-driven insights and reporting, this role drives the direction and experience of our Food & Beverage program. Partnering closely with FinOps and local Workplace teams, the F&B Manager champions global standards, vendor management, operational excellence, and budgetary compliance.

Netflix offers a fast-paced and expanding operation with a variety of needs. We are looking for an ambitious person who can grow and lead a successful, efficient, and high-performing Workplace team. The role requires a strategic and customer-focused individual with a crazy focus on excellence.

This role reports to Sr. Director, Workplace (EMEA/APAC/LATAM) and will partner closely with the F&B program manager in UCAN (LA)

Responsibilities:

• Accountable for food and beverage programs across all EMEA/LATAM and APAC offices. Ensuring service delivery in line with our unique culture.

• Setting the north star for Food & Beverage in close alignment with your counterpart in UCAN.

• Ensure processes are in place to meet all corporate and governmental health & safety standards.

• Develop F&B budgets that meet financial and experience targets. Partner with the local Workplace teams in managing to budget.

• Data & Reporting: Deliver data-driven insights and analytics through reports, presentations, and business cases. Manage KPI metrics for F&B regionally for APAC/LATAM/EMEA.

• Operational Excellence: Establish and improve operational systems, policies, and processes. Monitor current production systems, recommending and implementing strategies.

• F&B Experience: Work closely with vendor partners and local teams to drive a quality food & beverage experience that has a regional flair while remaining true to global standards around quality and variety.

• Facility Design: Work with the Design & Construction team to provide best practice Netflix input for current and prospective F&B spaces.

• Vendor Management: Source, develop, and manage vendor relationships, ensuring effective liaison and internal support. Conduct quarterly performance reviews and oversee vendor discipline.

• Team Collaboration: Advise and train local workplace teams on performance tracking, liaising with workplace managers across different sites, and collaborating on large-scale F&B projects.

• Innovation: Research new technologies and methods for increased efficiency. Identify creative culinary solutions suited for a dynamic workplace environment. Keeping on top of trends and developments within the food industry.

• Project Management: Collaborates on projects, assists in defining scope, establishing work plans, allocating resources, and ensuring timely execution.

Requirements:

• 10+ years of experience leading the full cycle development of the hospitality sector for a corporate/campus dining, hotel or hospitality group.

• Deep knowledge and experience in the catering, hospitality and culinary industries across different Regions

• Proven F&B expense accountability by creating and implementing operational excellence procedures

• Ability to develop a clear business strategy and execute accordingly

• Demonstrate highly proficient operational skills across multiple hospitality concepts (dining, snacks, beverage, event catering, etc.)

• Strong vendor management experience and negotiations skills.

• Strong organizational and project management skills and collaborative style

• Adaptability to navigate changing circumstances and rapidly shifting priorities

• Familiarity with international food programs, vendors and regulations

• Ability to collaborate effectively across regions and cultures.

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status or disability status.