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Netflix is one of the world’s leading entertainment services with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

The Finance & Strategy (F&S) team is looking for an Associate, EMEA Payments based in Amsterdam who will focus on Payment Analytics and join the broader Payments and Commerce teams to support the broader growth strategy for the region. In this role, you are going to lead day-to-day efforts to monitor payment performance, drive analyses to increase subscriber acquisition, improve retention, and optimize payment experience. You will be part of the team responsible for driving business insights from payments data, managing payment-related fraud, and ultimately supporting development of Netflix payments strategy - with a focus on EMEA Payment Analytics.

RESPONSIBILITIES:

• Lead and develop strategic value-added analyses and partner with the Payments team and Product Managers to help identify, prioritize, and assess the impact of new initiatives and market prioritizations (e.g. new payment methods offering and product feature improvements)

• Collaborate with the broader Commerce teams in EMEA and globally

• Create insightful strategic presentations that facilitate decision-making for internal senior stakeholders and our external partners

• Support payments partner engagement with credit and debit card issuers, card networks and new payment providers with a focus on improving performance

• Monitor performance of payments processing (e.g. payments page conversion and customer retention performance driven by payments) and identify trends that impact our business

• Provide input to our revenue forecasting and budgeting teams on the expected impact of current and upcoming payment projects.

• Work cross-functionally throughout the organization (e.g. payments, operations, finance, data science and engineering, consumer insights, etc.) to support implementation of payments solutions and lead the related performance measurement
  

QUALIFICATIONS:

• 5+ years of work experience, ideally coming from the Payment industry

• Excellent verbal and written communication skills. Skilled in preparing effective presentations with clear narratives and impactful visuals

• Industry knowledge of payment processing, recurring billing, and general e-commerce with strong curiosity and interest in the consumer payments landscape

• Adept at managing multiple projects and stakeholders on a regular basis

• Ability to remain highly organized in a loosely structured organization and fast-paced environment, exhibit the highest standards of integrity and ethics

• A proven track record of performing comprehensive qualitative and financial analyses independently and proactively that lead to actionable insights, focusing on generating results

• Must have excellent analytical skills, including ability to use business intelligence tools, build spreadsheet models and analyses, and sort through complex data to crystallize business implications. Proficiency with SQL and Tableau is considered a plus

• Team player with strong interpersonal skills

• Bachelor’s degree in finance, economics, mathematics, statistics or other relevant fields preferred

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status or disability status.