Senior Manager, TA Operations
Netflix
Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
The Role
As the Senior Manager of TA Operations, you will play a key role in aligning the Talent Acquisition Programs team with Tech teams to deliver and implement effective TA solutions. You will lead a team responsible for designing, managing, and optimizing recruitment workflows and processes, driving operational excellence, and fostering a collaborative, high-performance culture. Additionally, you will help shape the Talent Acquisition strategy through innovative solutions and strong cross-functional partnerships.
Key Responsibilities
Team Leadership and Development: Lead, mentor, and develop a high-performing team, ensuring engagement, alignment, and readiness to meet business goals. Cultivate a culture of collaboration, growth, and continuous improvement within the team.
Workflow and Process Optimization: Oversee the design, management, and optimization of recruitment workflows and processes to enhance efficiency and scalability. Continuously improve processes to meet evolving business needs.
Collaborate on Design Requirements: Partner closely with the Programs team to understand business needs and translate them into clear, actionable design requirements that drive TA initiatives.
Technical Specifications Development: Lead your team in collaborating with process analysts and Talent Tech teams to create detailed technical specifications based on design requirements, ensuring alignment with the overall TA strategy.
Liaison with Tech Teams: Serve as the primary point of contact between TA and Tech teams, ensuring clear communication and alignment on project needs, priorities, and timelines. Drive seamless collaboration across functions to achieve project goals.
Testing and Implementation: Oversee the testing and troubleshooting of new tools, systems, and processes, ensuring successful implementation and adoption. Provide support and guidance throughout the implementation process.
Cross-Functional Project Management: Lead and manage cross-functional projects independently, driving initiatives from concept to execution while empowering your team to contribute to the project's success.
Project Scope and Deliverables: Collaborate with Informed Captains and other stakeholders to define project scope, goals, and deliverables, ensuring alignment with business objectives.
Communication Strategy and Narrative: Contribute to the Talent Acquisition communications strategy, assisting in narrative building to ensure clear and consistent messaging across the organization.
Continuous Improvement and Feedback: Actively participate in post-mortems and retrospectives to assess project outcomes, identify areas for improvement, and drive enhancements in project management processes and methodologies across global TA.
Support for TA Leadership: Provide strategic and operational support for TA Leadership, including the development of key communications and presentations, ensuring alignment with organizational goals.
Required Experience
8+ years of relevant experience as a Project or Program Manager, including people management experience, or in roles partnering with leaders in a similar capacity (planning, supporting, and scaling large cross-functional initiatives).
Proven experience in leading and developing teams, with a focus on empowering team members to grow and succeed.
Strong business acumen with the ability to solve complex challenges, utilizing high judgment, critical thinking, and analysis.
Demonstrated ability to use data-driven insights to inform decisions and drive business outcomes.
Excellent oral and written communication skills, with the ability to articulate complex issues to a range of audiences (including experience with memo writing and creating presentations).
Strong group process and facilitation skills, capable of leading collaborative sessions effectively.
Proficiency in Google Workspace and project management tools such as Asana, Microsoft Project, or Visio
Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $230,000 - $610,000
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.
Netflix is a unique culture and environment. Learn more here. We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.