Software Engineer (L6) - Live Observability



Software Engineering
United States · Remote
Posted on Wednesday, June 12, 2024
Netflix has been changing how people watch shows and movies, enabling on-demand access to thousands of movies and TV shows. Recently, Netflix has expanded its entertainment offering to include Live content, like Tom Brady Roast, the SAG Awards ceremony, WWE Live events or NFL Christmas games. Bringing stories in real-time to 260+ million viewers around the world is a hard challenge, setting high requirements for levels of operational observability into key health metrics across dozens of services and systems between camera and device screens.
About the role
We are looking for an experienced engineer to drive the design and development of end-to-end observability infrastructure and tooling to enable the Netflix Live operations team to launch live events without a hitch. This includes influencing design of physical infrastructure facilities, hosting the operational “command center”, working closely with Live Launch manager to understand their observability requirements, and drive the development of software systems providing monitoring key Live health metrics, and operational controls.
This role combines cross-functional coordination, thought leadership, hands-on development, and data reporting. We are looking for a candidate with Live streaming experience, a proven track record of driving observability solutions, and experience partnering with a diverse set of engineering stakeholders to deliver new complex products.

Overview of Responsibilities

  • Work with Live Launch Management and Live SRE teams as key stakeholders and understand their operational routines, control knobs, and workflows.
  • Transform this knowledge into technical requirements and design for physical space and software solutions.
  • Be responsible for the architecture and design of end-to-end Live observability systems, including metrics collection systems, choice of dashboarding frameworks, and integration into operational workflows.
  • Partner with workspace teams on the build-out of physical operations.
  • Partner with data science and analytics teams to define and process operational metrics through Netflix telemetry and BI systems for accurate reporting.
  • Own or influence the development of company-wide telemetry, data processing, or dashboarding tooling.

Skills Required to be Successful

  • An understanding of the basics of Live Streaming infrastructure and operations.
  • Hands-on experience designing and developing monitoring and observability tooling for complex user-facing systems.
  • Proficiency in at least one programming language (Go, Python, Java, JavaScript).
  • Excellent written and verbal communication skills.
  • Experience in leading projects with 5+ engineering and product stakeholders.
  • Analytical mindset, experience designing operational metrics.
  • Data visualization skills, experience with time-series analysis & data aggregation.

Nice to have Skills

  • Full-stack software development skills.
  • Live Operational Experience
  • Log analytics and processing experience.
  • History of collaboration with Product Management and Operations.
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $230,000- $960,000.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.
Netflix is a unique culture and environment. Learn more here.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.