Software Engineer (5), Membership Engineering



Software Engineering
Los Gatos, CA, USA
Posted on Tuesday, December 12, 2023
Netflix is the world's leading streaming entertainment service with 270 million paid memberships in over 190 countries, bringing joy to users by connecting them with stories and artists through a delightful and high-quality experience. We are looking for stellar software engineers to join our team and help us to provide a best in class membership experience to hundreds of millions of customers worldwide.
Who we are
The Membership Engineering team orchestrates flows and manages the subscription state of all Netflix customers. We are directly involved in various member-flows like signup, plan change, upsells, cancellation, renewals etc. We enable integrations for managing subscriptions via partner bundles and Apple iTunes/App Store while also enabling gift card redemptions. We also maintain rules to control plan availability, prices and play a central role in implementing price changes across the globe. The subscription data together with the plan and pricing catalog help other teams to power their commerce needs. You could learn more about how we manage subscriptions at Netflix.
What you could work on
In this role, you will get the opportunity to work at the intersection of growth product features and commerce platform infrastructure. You will be engaging in deep, meaningful cross-functional work where you will have the opportunity to interact with other engineers, designers, product managers and data scientists to enable feature-rich product development using A/B experiments. Your contribution will help in optimizing customer acquisition and retention, maximizing revenue per member and creating new commerce opportunities that support Netflix's goal to Entertain the World. Some of our recent major work involves cracking down on password sharing, enabling Ads plan on Netflix and bringing new features to existing Netflix plans.
You will also have the opportunity to improve and evolve our overall infrastructure and platform in order to help us to meet the growing business needs. This requires upholding a high standard for data accuracy and operations. (e.g. ensuring that paid members can continue to stream Netflix), you will have the opportunity to tackle problems of race condition, accuracy and throughput optimization in a highly distributed system while also maintaining and improving the operation of our highly-scalable infrastructure by applying engineering best practices and providing first-class on-call support.
What the team have been up to recently
Ben is building the next phase of our pricing engine.
Budhaditya is working on enabling plan migration capabilities that enabled us to remove the basic plan from our offerings in some markets. Daniel is working on a global lock system that will help us improve our data accuracy.
Nimrod is improving our observability by leveraging error logging.
Paris and Surabhi are modernizing our Apple iTunes/App Store integration to manage subscriptions through our gaming vertical.
Steve is introducing new constructs and platforms to expand our pricing and commerce capabilities.
Rohit is working on adding a caching layer to our operational database to improve the performance of our read APIs.
Chaim got to lead this dream team for almost 4 years.

We're eager to talk to you if:

  • You have 5+ years of experience crafting resilient, high-scale, low latency, distributed microservices in production environments.
  • You are driven by the desire to solve hard infrastructure problems with the goal of automating and scaling everything.
  • You genuinely enjoy collaborating and sharing ideas with the team.
  • You can communicate effectively in written and verbal form.
  • You are motivated to deliver high quality solutions quickly.
  • You are excellent at making technical decisions based on aggregated business goals.

Some nice to haves:

  • Working experience with {Java || Kotlin || C# || Scala}, ElasticSearch, Kafka, Hive or AWS.
  • Experience with Presto and/or Spark SQL, Apache Flink
  • Proficient with gRPC, GraphQL, or RESTful API design and implementation.
  • Experience with SQL & NoSQL multi-region data stores such as Cassandra, Amazon Aurora, Memcached.
  • Experience working with Change Data Capture (CDC) design patterns and asynchronous programming constructs
  • Solid understanding of what being on-call means and can resolve production outages independently.
  • Bachelor's degree (or higher) in Computer Science or a related field.
Netflix is an equal opportunity employer and strives to build diverse teams from all walks of life. We offer a unique culture of freedom and responsibility with a clear long-term view. We recommend reading through these to understand what working at Netflix and on this team is like.
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $100,000 - $700,000.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.
Netflix is a unique culture and environment. Learn more here.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.