People Technology Specialist
Miro
About the Team
The People Tech team at Miro is dedicated to empowering our people through the strategic implementation, optimization, and support of our HR technology ecosystem.
We are part of the accelerate department, and we partner with the People function and the wider organization to streamline processes, enhance the employee experience, and provide data-driven insights that fuel our people strategy.
Our focus is on leveraging technology to create a more efficient, engaging, and productive workplace for everyone.
About the Role
We are seeking a highly motivated and skilled People Technology Specialist to play a crucial role in optimising and enhancing the employee experience through the effective management and improvement of our people technology systems.
You will play a tier 2 support role in the issue and change request management to ensure our People tech stack is running smoothly, efficiently, and aligned with our evolving business needs.
This is an exciting opportunity to make a significant impact on our tech team and contribute to a thriving workplace.
What you’ll do
• Technical Support and Troubleshooting: Provide timely and effective technical support to People team members and employees on all people technology platforms. Investigate and resolve system issues, escalating to vendors when necessary.
• Process Optimisation: Identify opportunities to streamline People processes through automation and the effective use of technology with a strong AI first design mindset. Collaborate with People stakeholders to understand their needs and translate them into technical solutions.
• Training and Documentation: Develop and deliver training materials and sessions for HR team members and employees on how to effectively use people technology platforms. Maintain up-to-date system documentation and standard operating procedures.
• Collaboration: Partner effectively with cross-functional teams, including IT, Strategic Finance, GTM and Legal, to ensure seamless integration and alignment of HR technology with overall business systems.
• Data Management and System Audits: Develop and generate insightful People reports and analytics to support data-driven decision-making. Run monthly system audits to ensure compliance and accuracy
• Security and Compliance: Ensure the security and confidentiality of employee data within all People systems in line with legal regulation.
What you’ll need
• Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field.
• 3 years of experience in HR technology administration, implementation, and support. Proven experience with HRIS platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM Cloud, BambooHR, Personio).
• Strong understanding of HR processes and best practices.
• Good analytical and problem-solving skills with a keen attention to detail.
• Ability to translate business requirements into technical specifications.
• Strong project management and organisational skills.
• Excellent communication, interpersonal, and training skills.
• Ability to work independently and as part of a team.
What's in it for you
YER:
- Competitive equity package
- Health insurance for you and your family
- Help with relocation
- Breakfast, lunch, snacks, and drinks are provided in the office
- Wellbeing benefit and WFH equipment allowance
- Annual learning and development allowance to grow your skills and career
- Opportunity to work for a globally diverse team
- Travel allowance for your commute
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,600 employees in 12 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
- Youtube: https://www.youtube.com/@lifeatmiro
- Blog: https://miro.com/careers/life-at-miro/all/
- Instagram: https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
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