Channel Account Manager



Sales & Business Development
Sydney, NSW, Australia
Posted on Monday, June 17, 2024

About the Team

Come join the Channel Partnerships team at Miro! We are a collaborative, inclusive and supportive group that enjoys working with our globally distributed teammates and partners. We aim to assemble the most impressive group of channel partner professionals working to build an expansive ecosystem that delights our customers, partners and developers. Our team has experience working at companies including Google, Microsoft, Box, Okta, Segment, and Meta.

About the Role

The Channel Manager role is responsible for identifying and delivering differentiated, high-impact channel partnerships (which include resellers, Solution Partners, Professional Service Providers / Consultancies, and referral partners) that leverage our global sales teams and bring exponential benefit to our customers. You will own driving and executing GTM initiatives for all of APAC through the top partners in each region. Your focus will be distributed across recruiting strategic channel partners, partner enablement, rolling out effective partner marketing campaigns, building executive relationships, scaling revenue and driving the GTM strategy. You will collaborate with Miro’s executives, sales, product management, and marketing teams in this highly cross-functional role. This role reports to the Head of Channel Sales.

What you’ll do

  • Drive the success of our Distribution, Reseller, and Solution Partner recruitment, enablement, sales alignment, executive relationship management and demand generation
  • Build the foundation of processes that can be scaled to a large number of partners and countries
  • Collaborate with the sales, marketing, product and operations team to drive partner revenue growth
  • Drive customer adoption through strategic sales alignment and GTM initiatives with partners
  • Built executive relationships with Miro partners
  • Iterate on partnerships GTM strategy to continually drive improvement in core business metrics

What you’ll need

  • 6+ years experience in partner-facing, quota-carrying experience in business development, strategic alliances, or channel sales at a software-as-a-service organization
  • Proven experience in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships
  • Understanding of, and exposure to working with, global and regional distributors, resellers, and solution partners
  • Willingness to travel 25% of the time

What's in it for you

  • Competitive equity package
  • Private health insurance program
  • Salary continuance insurance and Life insurance coverage
  • Free lunches on in-hub days with fully stocked snacks and drinks
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro:

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

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