Marketing Operations Manager



Marketing & Communications, Operations
Sydney, NSW, Australia
Posted on Friday, March 15, 2024

About the Team

At Miro, the Revenue Operations team is the glue that unites the entire go to market organization. We are a global team of strategists, technical experts and deeply cross functional partners spread out across hubs in San Francisco, Los Angeles, Austin, Amsterdam, London, Sydney and Tokyo and we are looking for people from all backgrounds to help us build the future of Miro. In this role you’ll report to the Head of Marketing Operations & Strategy and you’ll sit within the broader revenue operations organization.

About the Role

As Miro continues its international expansion, we are investing in local field marketing, demand generation and operations functions in the APAC and Japan regions to help deliver on our ambitious goals. This role will be a critical partner and advisor to the APAC and Japan marketing and sales leadership teams and will be crucial in ensuring that we are operationally ready to support all of the campaigns and experiments that will deliver our next phase of international growth.

What you’ll do

  • Partner with marketing and sales teams to develop and implement new initiatives that drive pipeline growth for our sales assisted business
  • Collaborate with finance and operations to set monthly and quarterly targets for key marketing metrics such as pipeline, marketing qualified leads (MQLs) and product qualified leads (PQLs)
  • Lead operational cadences with cross functional partners to drive alignment and accountability
  • Define the roadmap for marketing operations in APAC and Japan to ensure we have the necessary technical infrastructure and process to quickly deploy new experiments and measure their outcomes against pipeline build goals
  • Execute marketing campaigns in our marketing automation platform
  • Provide strategic guidance to cross functional stakeholders on how to build a world class enterprise marketing and sales motion

What you’ll need

  • 3 or more years of experience working with marketing automation platforms (Marketo strongly preferred)
  • Strong analytical skills and a hunger for uncovering insights within data. (Excel / Google Sheets a must; SQL and/or BI experience (Looker/Tableau) is a plus)
  • 3+ years experience with Salesforce Sales Cloud (CRM)
  • Experience leading large cross-functional projects end-to-end
  • Familiarity with building pipeline contribution models
  • Proven ability to partner with and advise stakeholders across all levels of the organization

What's in it for you

  • Competitive equity package
  • Private health insurance program
  • Salary continuance insurance and Life insurance coverage
  • Free lunches on in-hub days with fully stocked snacks and drinks
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro:

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

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