Merchandising Assistant



Sales & Business Development
San Francisco, CA, USA
Posted on Wednesday, May 1, 2024
The Role:
The Minted Merchandising team is responsible for driving sales across our various categories, including art, wedding, holiday, baby & kids and gifts. We work closely with our talented community of artists and makers, as well as data from our analytics team, to bring forth fresh, balanced assortments to inspire our customers. Those products are then manufactured by Minted and/or offered through our new third-party marketplace - a curated collection of makers and sellers in the categories of wedding, art and home decor, shipping to Minted customers directly from their studios.
As a Merchandising Associate, you will support the daily operational functions of Minted’s merchandising team, specifically for our third-party marketplace. You will learn to develop cross functionally with a number of key internal partners (including Business Development, Marketing, Artist Relations, and Customer Service), and you will have the opportunity to present to members of the C Suite.
As part of our recruitment process, we want to ensure the security and legitimacy of all communication channels. Therefore, please be advised that all official correspondences from our team will be sent from email addresses ending with ""

You Will:

  • Source new sellers and artisans for our third-party marketplace, with the strategic guidance of the category merchant.
  • Manage external seller communications throughout recruitment, onboarding, and day-to-day operations.
  • Maintain clear and compelling seller onboarding guides, continually evolving them as we receive seller feedback and update processes.
  • Review all third-party products prior to launch, coaching sellers on how to present products on our site and ensuring descriptions and images meet Minted brand standards.
  • Maintain third-party merchandise data, including basic product information, filter assignments, search tags, and related products.
  • Assist with the online merchandising of the third-party marketplace categories including filters, SKU organization and ranking, and optimizing the overall “shoppability” of assortments.
  • Remain flexible as team priorities and processes shift.
  • Build positive relationships with cross functional partners.
  • Consistently provide all relevant and requested information in a timely manner, keep partners informed and anticipate needs/ questions, as well as risks to timelines.
  • Exhibit an understanding of your role in the business and how it relates to teammate’s responsibilities.

You Are:

  • Looking to work in a new, fast-growing category at Minted with the opportunity to build new processes.
  • Excited by the opportunity to work directly with artists and sellers to grow their businesses.
  • A self-starter with an owner’s mindset and an ability to prioritize in a fast paced environment and meet changing deadlines and priorities on multiple simultaneous projects.
  • Someone who takes pride in whatever it is that you are doing. You put in the effort required to make sure your work lives up to your own high standards.
  • A shopper or collector. You have strong natural retail insights and an understanding of how and why consumers use Minted products, informed by a personal interest in shopping or collecting design or fashion goods. You have a strong personal passion for Minted’s categories of products.
  • Passionate about design and how it defines product strategy. Design or retail experience or internship is a plus.
  • Results-driven, focused, and analytical. Outstanding follow-up, organization, and time management skills.
  • Excited to work in a collaborative team environment and are motivated to ask questions.

You Have:

  • Proficient skills in Google Sheets and/or Excel
  • A love for design; however this is not a design role
  • A love of process, documentation, and organization
  • A rudimentary understanding of financial retail measurements and how to impact them
  • The ability to analyze a problem, use data to articulate a recommendation, and take action accordingly.
  • Experience in e-commerce marketplace and/or seller/vendor relationship management a plus
  • Excellent verbal and written communication skills.
  • An ability to multitask, organize and problem solve to meet deadlines
  • An attention to details that results in flawless execution
  • Ability to maintain a positive attitude
  • Curiosity, asks questions, probes for clarity and understanding
The compensation range for the role applies to both employment offers and Minted employees actively working in the role. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.
Geo Base Full Salary Range 0 - Includes SF Bay Area $58,000 - $87,000 (Midpoint $72,500)
Benefits will be effective the first of each month following your initial hire date.
- Medical, Dental, and Vision Benefits
- Employer Funded Health Savings Account
- 10 Paid Holidays
- Paid Time Off and Sick Leave
- Paid Parental Leave
- Employer Paid Wellbeing Apps (e.g. Headspace and Calm)
- Monthly Gym/Wellness Reimbursement
- 401(k) retirement savings plan
- Employer Funded Commuter Benefits
- Employee Discount
- Friends and Family Discount
About Minted:
Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.
We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.
At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.
Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.
We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.
Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.
How Our Process Works:
Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.