Senior Product Manager



Lesser Poland Voivodeship, Poland
Posted on Wednesday, July 26, 2023


We’re LegalZoom and we're here to democratize law. We believe that everyone should have access to professional legal advice. So, we’ve built a trusted and accessible technology-based platform to reduce barriers and help empower millions of people to grow their business, care for their families, protect their ideas and more.
LegalZoom has acquired the leading virtual mailbox solution for small businesses, Earth Class Mail. LegalZoom and Earth Class Mail work together to provide the best possible solution for our customers, who benefit from the freedom and time we help them save. When people turn to LegalZoom to set up their businesses, they’ll also be able to select a virtual business address and use Earth Class Mail tools to manage their physical mail. To date, we’ve grown to become the leading provider of online legal, tax and virtual mail solutions for families and small businesses, and we’re committed to making our services even more valuable and easier to use than ever before.

We’re looking for a Senior Product Manager.

We are looking for a product minded leader, who strives to deeply understand both the needs of the customers and the business, identify opportunities emerging where they intersect and thrives in executing upon them in a fast paced agile environment to deliver and iterate easy to use, delightful and compelling user experiences that drive the business forward.

In this role you will have the opportunity to apply a strong understanding of the software product development process in partnering with business stakeholders, marketing, product and engineering teams to suggest, define and deliver world-class user experiences for LZ Virtual Mail customers. You will rapidly experiment and iterate on solutions addressing our customers' experience and business objectives. You’ll sweat the details, work side by side with the team, and lead with a high say/do ratio. This is an opportunity to make a big impact on the daily experiences of our customers, drive huge business value and revenue growth, and define the future of our products and services.

Ideal candidates will be self-directed, highly motivated, and proactive. If you are curious, analytical and enjoy solving problems leveraging data and research to create meaningful end-to-end experiences for thousands of our customers globally - this is a role for you.

What you will do:

  • Work cross-functionally with business, design and engineering partners and team, owning the end-to-end process of discovering, defining, shaping and executing solutions to solve customer problems and capitalize on business opportunities.
  • Translate abstract concepts and complex problems into simple and elegant solutions, communicating them effectively to stakeholders in different roles and levels across the organization.
  • Leverage quantitative and qualitative data to inform and communicate your perspective, display end-to-end thinking and be creative in connecting the dots between business and customer perspectives.
  • Demonstrate bias for action, be comfortable and effective working with a high level of ambiguity.
  • Learn fast, fail fast mindset – move with speed levering lean methodology practices, while balancing short term opportunities with long term reusability and scale.

What we are looking for:

  • 5+ years experience in building software products in fast-paced agile environments. It does not have to be all in management roles - background and prior hands-on experience in product/UX design or engineering roles is a big plus.
  • Proven track record of building and delivering successful products, digging into the details with a cross-functional team, and working hand-in-hand with business stakeholders, product design and engineering to create a seamless and delightful customer experience.
  • Highly proficient in communicating, influencing and energizing product development teams, stakeholders, and other product verticals.
  • Data-informed mindset with proven experience utilizing metrics & insights as tools for informed decision-making.
  • Customer empathy, strong problem-solving and analytical skills to develop seamless user experiences.
  • Understanding of software engineering concepts and best practices specifically focused on web and mobile technologies.
What we offer:

  • Comfortable office in the City Center with non-corporate, engaging, collaborative atmosphere
  • Flexibility in choosing the type of contract (contract of employment or B2B)
  • Paid holiday (26 days for B2B)
  • Additional 10 days of paid "parental" for a B2B contract
  • Development fund of 3k PLN per year per head
  • Private healthcare (full Luxmed package including dental care)
  • MultiKafeteria programme (Multisport, cinema tickets, vouchers)
  • Free English classes, Udemy access, Life insurance
  • Team building and socializing events, amazing coffee & fresh fruits in the office
  • Competitive salary