Portfolio Jobs

About Klook

We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.

Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination.

We operate a mobile-first, curated platform featuring diverse experiences across global destinations.

Do you share our belief in the wonders of travel? Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

核心职责 (Key Responsibilities)

1. 全球供应战略与组织提效

• 顶层规划： 制定并执行全球用车（租车、接送机、包车）的年度供应战略，将业务指标转化为可落地的供应侧演进路线图。
• 人效与管理： 领导并赋能分布在不同区域的 BD 团队，通过标准化作业流程（SOP）和 AIGC 工具应用提升整体开发人效，确保全球各目的地供应均衡发展。

2. 深度商业博弈与供应链护城河

• KA 深度经营： 负责全球顶级车行、流量聚合商（GDS）及大型区域性供应商的战略谈判，确立独家协议、最优商业条件及灵活的库存机制。
• 非标品标准化： 针对“包车/定制车”等高度非标产品，设计并推行全球统一的服务质量标准与履约体系，建立 Klook 的品牌护城河。

3. 数据驱动的运营闭环

• 动态策略分析： 联动商业分析团队（BA），通过市场供需模型、价格敏感度分析，实时调整供应侧策略，确保在高并发节假日期间的库存确定性。
• 损益负责： 对业务的 Take Rate（抽佣率）及 Gross Profit 负责，在激烈的价格战中寻找结构性获利空间。

4. 跨部门联动与产品创新

• Glocal 协同： 衔接中国区市场部的流量需求与海外目的地的供应节奏，实现“流量与资源”的精准错配调节。
• 技术驱动业务： 协同产品团队优化供应商后台（Merchant Portal），降低供应商操作门槛，实现供应链端的全面数字化。

任职要求 (Key Requirements)

1. 行业背景与经验

• 8 年（含）以上 相关经验，至少 3 年以上大型互联网平台或知名 OTA（如 Uber, Grab, Booking, 携程等）相关业务的中高层管理经验。
• 拥有成功的全球化/跨境业务实操案例，对日本、东南亚或澳新等核心市场的旅游交通生态有深刻理解。

2. 核心胜任力

• 战略穿透力： 能够从海量碎片信息中识别行业趋势，具备在极度不确定环境下做出快速决策的能力。
• 高级商务沟通： 具备极强的跨文化沟通与冲突处理能力，能在复杂的利益相关方（B端供应商、内部法务/财务、外部政府监管）中达成共识。
• 数据敏锐度： 能够熟练运用 SQL、Tableau 或 Python 逻辑进行深度经营分析者优先。

3. 语言与软实力

• 精通英语及普通话（听、说、读、写）作为工作语言，具备在国际化办公环境中自信表达与演讲的能力。
• Ownership & Resilience： 具备创业者心态，能抗压，对解决复杂链路下的突发状况充满热情。

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.