Portfolio Jobs

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What you’ll do:

As an Associate, Office Experience & Engagement, you will play a key role in supporting the day-to-day operations and workplace experience for our Klookers. You’ll help ensure that our offices run smoothly and that employees feel engaged and supported in a productive environment. This role requires strong organizational skills, attention to detail, and a collaborative mindset.

• Support daily office operations, including coordinating with vendors, managing office supplies, and assisting with facility upkeep
• Assist in workspace planning and setup, ensuring workspaces are well-maintained and ready to support business needs
• Help coordinate payments, expense tracking, and inventory management, working closely with Finance to ensure accuracy and efficiency
• Support the implementation of office policies and standard operating procedures, ensuring compliance and consistency
• Assist in organizing employee engagement and wellness programs, including office events and cultural initiatives that strengthen team spirit and Klook values
• Collaborate with HR and IT teams to help facilitate smooth onboarding and offboarding experiences, ensuring operational readiness
• Support employee business travel arrangements as needed, ensuring adherence to company travel policies
• Provide administrative support in process improvements or operational initiatives, helping identify and implement efficiencies
• Take part in other ad hoc People & Culture projects/ tasks, including support for Company/BU summits, office relocation/ expansion projects, remote support other global offices and attend to both regular and ad hoc office operations duties as needed.

What you’ll need:

• Minimum 2 years of experience in office administration, operations, or employee engagement
• Strong organizational skills and a detail-oriented approach to work
• Basic understanding of budget tracking and procurement processes is a plus
• Higher Diploma or above in any discipline
• Good communication and stakeholder coordination skills, able to work effectively across teams
• Proactive, reliable, and able to handle tasks with minimal supervision
• Passionate about creating positive employee experiences and contributing to a supportive workplace culture
• Collaborative, with a hands-on and service-oriented attitude

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.