Senior Marketing Associate, Content & Communications

Klook

Klook

Marketing & Communications
Hong Kong
Posted on Monday, September 2, 2024

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

Senior Marketing Associate, Content & Communications

What you’ll do:

  • Support in Klook Hong Kong digital marketing and communications with paid/owned/earned perspectives

  • Manage internal team and external partners e.g. agency, social media platform etc.. to drive execution excellence of social media marketing.

  • Gatekeep and safeguard Klook HK social media strategy, playbook and persona

  • In charge of the content calendar and creation on social media. Creative and idea driver of Klook social media channels e.g. instagram, facebook, threads

  • Monitor social media trends and the competitive landscape and proactively share learnings and best practices with the wider team;

  • Develop marketing ideas and creative initiatives to increase exposure, engagement, traffics and revenue;

  • Grow and nurture social media community

  • Co-work with central team or other markets on driving synergy, new initiatives and exploring new tools/technology

What you’ll need:

  • Min. 3 years experience specializing in social media marketing.

  • Digital savvy, agile, stay ahead of social media trends.

  • Creative, fun, outgoing personality, enjoy interaction and engagement with people

  • Ability to create simple social media content e.g. basic knowledge of photography and photo editing skills would be a plus

  • Resilient, performance-driven individual, able to deal with pressure and change.

  • Strong time and project management skills, with attention to detail and understanding of how e-commerce works

  • Good organizational, presentation, administrative skills and problem solving skills, great passion in marketing related tasks

  • Excellent written and oral communication in English and Chinese;

  • A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that's not afraid to work independently when required

  • Experience in the travel or e-Commerce industry is a plus.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.