Manager, HRBP



Administration, People & HR
Kuala Lumpur, Malaysia
Posted on Friday, July 5, 2024

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

About People & Culture:

We’re shooting for the stars… and we need the right people to get there. At People and Culture, we find, hire and engage the incredible Klookers who fuel our success. We make Klook a fantastic place to work for our diverse workforce by shaping our culture, cultivating a great employee experience and providing opportunities to learn and explore new skills.

What you’ll do:

  • Partner with leaders to help drive business performance using sound HR knowledge in the areas of workforce planning, change management, employee productivity recruitment and selection, and employee relations.

  • Coach managers and employees to be consistent with policies/practices within the market and wider business expectations.

  • Ability to mitigate risk and be proactive with legal considerations relating to local employment law.

  • Analyze trends, identify gaps, and develop solutions and programs to address people-related risks and issues.

  • Partnering with business leaders and hiring managers to assess their talent requirements and advising on the best hiring strategy

  • Implement and execute employee relations programs/practices that create a positive organizational culture and enable manager effectiveness.

  • Facilitate resolution of employee relations issues, employee concerns and/or grievances.

  • Performs other related duties as required and assigned

What you’ll need:

  • Bachelor’s degree or higher in Business Management, Administration, Human Resources.

  • At least 5 years' experience working at the capacity of HRBP or HR generalist.

  • Strong communication skills – effectively connects employees and business leaders.

  • Detailed oriented and has strong time management and organizational skills

  • Strong analytical, problem solving and interpersonal skills.

  • Able to work independently and create strong partnerships across the organization.

  • Well versed in Malaysia employment act and HR best practices and remain consistently updated on regulatory changes.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.