Associate Manager, Marketing

Klook

Klook

Marketing & Communications
Kuala Lumpur, Malaysia
Posted on Monday, July 1, 2024

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

What You’ll Do

Leadership and Team Management

  • Lead, mentor, and manage a team of junior designers, fostering a culture of creativity, continuous improvement, and open communication.

  • Cultivate a positive and productive team environment, provide clear direction, be constructive with feedback, and encourage collaboration and innovation.

Visual Creation Mastery and Innovation

  • Conceptualize and execute visually striking designs that align with our brand identity and campaign objectives.

  • Explore new design approaches within our brand's style guidelines, integrating compelling illustrations and iterating based on feedback to maximize audience engagement.

  • Display a strong sense of layout, color, composition, and typography.

Strategic Design and Business Alignment

  • Apply your design expertise to address business challenges and meet organizational needs.

  • Ensure design outputs align with Klook's strategic goals, fostering consistency and synergy.

  • Collaborate cross-functionally to integrate business insights into designs, driving measurable success and market relevance.

Proactive Work Style and Project Management

  • Manage multiple deadlines efficiently, prioritising tasks to ensure timely delivery of exceptional design work while thriving in an autonomous environment.

  • Take ownership of projects, driving them forward with precision and creativity, and demonstrate a self-starting attitude to initiate tasks and lead project execution.

Stakeholder Management and Problem Solving

  • Act as the primary liaison between the design team and key stakeholders, ensuring clear communication and alignment on project goals.

  • Anticipate and address potential challenges, providing strategic solutions to meet stakeholder expectations.

  • Balance stakeholder needs with creative integrity, ensuring designs meet both aesthetic and business requirements.

  • Proactive Work Style and Project Management

  • Manage multiple deadlines efficiently, prioritising tasks to ensure timely delivery of exceptional design work while thriving in an autonomous environment.

  • Take ownership of projects, driving them forward with precision and creativity. Demonstrate a self-starting attitude to initiate tasks and lead project execution.

  • Suggest and value add in project management processes to streamline workflows and enhance productivity.

Continuous Skill Enhancement

  • Actively seek new learning opportunities to enhance personal and team capabilities, and share insights with team members to foster a culture of knowledge and growth.

  • Regularly research and integrate new trends in graphic design and technology that could impact or benefit our brand strategy.

  • Stay up-to-date on design tools and AI platforms that enhance efficiencies and streamline processes.

Seamless Collaboration

  • Facilitate seamless collaboration with cross-functional teams across diverse locations through excellent communication skills.

  • Foster cohesion and synergy in all design projects by being a team player.

  • Ensure smooth interaction and effective coordination among team members to achieve project goals.

What you'll need:

  • A qualification in graphic, brand, and digital design.

  • A minimum of 5 years' experience as a designer within a creative team, in a marketing or creative agency setting.

  • Demonstrated expertise in visual creation, identity design, and typography exploration through a diverse portfolio.

  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere), comfortable with navigating between software.

  • Adept at prioritizing tasks to meet deadlines without compromising quality.

  • Proven ability to excel in an independent work environment.

  • Nice to have: previous experience working on design for brands in western markets or managing briefs/requests from international clients and/or stakeholders

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.