Analytics Manager



Data Science
Posted on Tuesday, May 28, 2024

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

What you'll do:

  • Lead a team of analysts in the development and execution of data analysis projects to support business objectives.

  • Design and implement data collection systems and processes to ensure the accuracy and reliability of data.

  • Prepare and present reports, dashboards, and visualizations to communicate findings and recommendations to senior management, including management dashboards, regular commercial reports, marketing intelligence reports and ad-hoc analysis.

  • Identify opportunities for process improvement and automation to streamline analytical workflows.

  • Stay current with industry trends and best practices in data analytics and business intelligence.

What you'll need:

  • 7 years of experience in business analytics, data analysis, or a related field

  • Proficiency in data analysis tools and programming languages such as SQL, Python, R, or similar.

  • Strong understanding of statistical methods, and data visualization techniques, such as Tableau, Power BI, and Looker Studio.

  • Experience in driving sales performance analysis, marketing analysis and business reviews.

  • Excellent communication and presentation skills, with the ability to translate complex data into actionable insights for non-technical stakeholders.

  • Proven track record of leading successful analytics projects from conception to implementation.

  • Experience working with large datasets and databases, including data extraction, transformation, and loading (ETL) processes

  • Excellent communication skills in English and Mandarin

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.