Manager, Design



Posted on Friday, May 17, 2024

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

Manager, Design

About This Role

We are seeking a proactive, agile and Art Manager in Design to join our dynamic marketing team. This role requires someone who can align with our business objectives, lead the design team and drive creative excellence across all projects. A passion for travel and an appreciation for diverse cultures will be essential in creating designs that resonate globally.

Your Mission

Create, lead and inspire a team of designers to produce engaging visuals, logos, and typography, all rooted in solid design principles. You are expected to embrace the latest in design technology, experiment with new technologies and methodologies, particularly in the realm of generative AI, and create designs that resonate on a global scale.

Success in this role hinges on your leadership skills and ability to manage stakeholders while fostering a collaborative and innovative work environment across different cultures and regions. If you possess additional skills in illustration, animation, or editing, you will find ample opportunities to apply them here.

Key Responsibilities

Leadership and Team Management

  • Lead, mentor, and manage a team of designers, fostering a culture of creativity, continuous improvement, and open communication.

  • Cultivate a positive and productive team environment, provide clear direction, be constructive with feedback, and encourage collaboration and innovation.

Strategic Design and Business Alignment

  • Oversee, develop and execute design strategies that align with our brand identity and campaign objectives.

  • Ensure design outputs support business goals, fostering consistency and synergy across all projects.

  • Collaborate cross-functionally to integrate business insights into designs, driving measurable success and market relevance.

Visual Creation Mastery and Innovation

  • Take the lead to conceptualize and execute visually striking designs that align with our brand identity and campaign objectives.

  • Explore and implement new design approaches, integrating solutions, problem solve and iterating based on feedback.

  • Lead and create impactful campaign pages, logos, toolkits, and KVs, maintaining strong aesthetics in identity design, layout, colour, composition, and typography. Explore and experiment with typography trends to enhance design communication.

Stakeholder Management and Problem Solving

  • Together with the Project management team, as the primary liaison between the design team and key stakeholders, ensuring clear communication and alignment on project goals.

  • Anticipate and address potential challenges, providing strategic solutions to meet stakeholder expectations.

  • Balance stakeholder needs with creative integrity, ensuring designs meet both aesthetic and business requirements.

Proactive Work Style and Project Management

  • Manage multiple deadlines efficiently, prioritising tasks to ensure timely delivery of exceptional design work while thriving in an autonomous environment.

  • Take ownership of projects, driving them forward with precision and creativity. Demonstrate a self-starting attitude to initiate tasks and lead project execution.

  • Suggest and value add in project management processes to streamline workflows and enhance productivity.

Continuous Skill Enhancement

  • Actively seek new learning opportunities to enhance personal and team capabilities and share insights with team members to foster a culture of knowledge and growth.

  • Regularly research and integrate new trends in graphic design and technology that could impact or benefit our brand strategy.

Seamless Collaboration

  • Facilitate seamless collaboration with cross-functional teams across diverse locations through excellent communication skills.

  • Foster cohesion and synergy in all design projects by being a team player.

  • Ensure smooth interaction and effective coordination among team members to achieve project goals.

What You’ll Need

  • A qualification in graphic, brand, and digital design.

  • A minimum of 8 years experience as a designer within a creative team in a marketing or creative agency setting.

  • Possesses experience in mentoring and managing junior designers.

  • Demonstrated expertise in visual creation, identity design, and typography exploration through a diverse portfolio.

  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere), comfortable with navigating between software.

  • Adept at prioritising tasks to meet deadlines without compromising quality.

  • Proven ability to excel in an independent work environment.

  • A strong passion for travel and an appreciation for diverse cultures which will inform and inspire your design work.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.