Destination Planning & Growth Manager



Sales & Business Development
Multiple locations
Posted on Monday, March 25, 2024

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

What you’ll do?

  • Drive revenue & profitability performance for Hotel vertical for targeted markets: South East Asia

  • Lead initiatives and work with the market development team to drive product performance metrics such as conversions, inventory availability, margins and destination’s overall profitability.

  • Collaborate with BD teams to align acquisition priorities and secure supplier privileges to improve product competitiveness

  • Work with marketing teams to drive tactical supplier-led campaigns as well as to develop supply strategies to improve marketing efficiency and ROI.

  • Work with Hotel vertical planning team and tech product team to improve user booking experiences towards the focus markets and drive features to boost revenue performance

  • Work with the Hotel vertical planning team on their initiatives and BD teams to improve service quality for better customer experience.

What you’ll need?

  • 5 - 8 years in strategy or growth operations in industries like travel, ecommerce, online travel agency or tech startups

  • Strong analytical skills. Excel and SQL proficiency highly preferred

  • Track record and direct experience in building financial simultaitons, modeling and projections models

  • Track record of successfully driving cross departmental projects is preferred

  • Experience in travel products such as Airline, Hotels, Car Rental business is a plus

  • Fluent in spoken and written English. Fluency in Chinese is a plus

  • Eager to work in small team and fast-paced environment

  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required

  • Globally-minded and comfortable working with people from different cultural background and in different time zones

  • Bachelor's degree or above

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.