Communications Manager — US Media & Corporate Communications

Klarna
Klarna

Marketing & Communications

New York, NY, USA

Posted on Aug 28, 2026

Klarna, briefly

At Klarna, we're building an everyday finance network, helping over 120 million consumers across 26 countries save time and money, and worry less about their finances. Working here means taking on problems most companies never get to solve, and being hands-on enough that the interesting part of the work lands with you, not someone else — you'll build with AI, not watch it happen.

This is the stretch zone. Come find out what you're capable of.

About the role

We're looking for a proactive, creative and media-obsessed Communications Manager to strengthen Klarna's presence across the US. Klarna is listed on the NYSE and covered continuously by US press, so this is the market where the most is at stake in how Klarna's story gets told — and you'll have real influence over how it gets shaped.

While your strongest media network may be in the US, this is a global-facing position requiring close collaboration across multiple markets. You'll be ready to roll up your sleeves and drive stories beyond borders — supporting launches, corporate milestones and product communications across the region. For the right person, this breadth makes the position even more interesting.

You will work across consumer, corporate and product communications, making sure Klarna's story lands across personal finance, business, tech and mainstream media. You'll work directly with top-tier media and with senior leaders, at a company that treats communications as a strategic function rather than a service desk. We need someone who thrives in competitive media landscapes — who lives for building journalist relationships, spotting story angles others miss, and turning business "nuggets" into headlines.

You’ll be joining the Global Communications Team — a driven, passionate, collaborative and fun group that identifies opportunities and solves problems together. Nothing is someone else’s problem on this team: we do the right thing for the company.

What you'll do

  • You'll build and nurture relationships with top-tier media across the US.

  • You'll develop and execute integrated communications strategies spanning consumer, corporate and product announcements.

  • You'll partner closely with product teams to translate launches, features and innovations into media-ready narratives.

  • You'll turn data points, insights and market trends into newsworthy storylines that land locally and regionally.

  • You'll pitch stories proactively across personal finance, business, tech and mainstream outlets.

  • You'll prepare and brief spokespeople for media opportunities and speaking engagements.

  • You'll monitor media and competitor landscapes across the US to identify trends, risks and differentiation opportunities.

  • You'll defend Klarna's reputation by addressing misperceptions and pushing for fair, accurate reporting.

  • You'll collaborate with global, product, legal, marketing and public policy teams so a single story stays consistent everywhere it lands.

  • You'll help build the processes and routines that keep standards consistent across markets.

  • You'll bring bold ideas — we expect you to push us forward.

Who you are

  • You've spent 5+ years in communications, spanning consumer, corporate and product communications.

  • You've built a US media network you can activate today, and you're ready to drive stories across markets rather than staying in one.

  • You're a natural storyteller — you can take a product update, data point or insight and turn it into a headline.

  • You're commercially aware and forward-thinking, with instincts for what will resonate culturally and financially across markets.

  • You've worked in tech-driven environments where priorities shift week to week, and you take full ownership of outcomes without waiting for direction.

  • You're detail-oriented, and you check facts, figures and names before anything goes out.

  • You're energized by pitching, relationship-building and seeing stories land across multiple markets.

Bonus points for

  • Agency experience, combined with in-house time at a tech or high-growth company.

  • A track record of placing stories with European media, not just pitching US outlets.

  • Familiarity with consumer credit, payments or the regulation around them, and how that shapes what a listed company can say publicly.

Things you should know before applying

  • This position is based in the US and follows a hybrid schedule, with regular time in the office.

  • You'll work across time zones, with recurring overlap with European colleagues.

  • Compensation is based on location, qualifications and experience. The base pay range appears in the job posting.

  • Klarna hires from non-obvious backgrounds. If you've done this work under a different title, apply.

Please include a CV in English. Concrete beats comprehensive — what you built, what it did, what it cost. Curious to learn more about Klarna and what it's like to work here? Explore our career site!

Klarna is proud to be an equal opportunity employer. We are committed to building a diverse workforce that reflects our global customer base and to fostering a culture where everyone belongs. We provide equal employment opportunities to all individuals regardless of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, pregnancy, parental status, or any other characteristic protected by applicable law. We encourage applications from individuals of all backgrounds and identities. We consider qualified applicants with criminal history for employment in accordance with state and local laws and "fair chance" ordinances. If you require reasonable accommodation for any part of the application or hiring process, please contact talent.acquisition@klarna.com.

In accordance with applicable law, the salary range for this position is provided in the job posting. The salary offered will be determined by the candidate's location, qualifications, experience, and education. The salary range posted in the job advertisement refers to the base pay. Base pay is part of a total compensation package, which may also include equity rewards, monthly stipends for health and wellness, and benefits such as life insurance, medical, dental, and vision coverage for you and your dependents.